What is your AT&T order status?

[kinz7865]

Everytime I've ordered something on there there hasn't been a signature required, I wouldn't worry about it.

 

[kinz7865]

Besides your tracking info will tell you, so you'll know a day or 2 in advance, I can't wait for them to ship tommorow!

 

[anon(26204)]

I just called ATT in regards to shipping of the One. She told me no one has to be home to sign for the phone. She also told me that with "New Service" and "Add a line" you get free overnight shipping. She did say that, that's after processing etc. I got an email telling me that my order has finished processing and gave me my new cell number. But for all I know ... they can hold the phone up in the warehouse until Thursday and the status will say "processing" and ship it that same day and I'll receive it Friday. Which I hope isn't the case because when I made my order the ATT site said that the phone will ship on April 16...So I hope I get it Wednesday...I feel a work vacation day coming upon me..lol

 

[PittsDriver]

I added a line on the 6th for the One, and havent received an email since. I have tallked to AT&T twice and was assured everything was fine. I have a weird feeling everything is NOT fine.

 

[Topgonzo]

I added a line on the 6th for the One, and havent received an email since. I have tallked to AT&T twice and was assured everything was fine. I have a weird feeling everything is NOT fine.

If you haven't received a email I would call something is wrong. I called two days ago and my order apparently was not placed when I was told it was before. After my call I got the email confirming it.

 

[anon(26204)]

I placed my order Saturday night at about 9 Central Time..I immediately got an order confirmation page and minutes later got a "Congratulation Order Processed" page with my new cell number

 

[PittsDriver]

If you haven't received a email I would call something is wrong. I called two days ago and my order apparently was not placed when I was told it was before. After my call I got the email confirming it.

I have an order confirmation email, but nothing about the new phone number being reserved or anything like that.

 

[adriandb]

what about if no one home because by the time the fedex or ups coming I should be at my work..

You should have it shipped to your work then. What apple does for their shipments is allow people to per-sign for their items and leave that sheet by their door. Personally, I wouldn't want this device sitting on my stoop all day while I was at work.

 

[PittsDriver]

I placed my order Saturday night at about 9 Central Time..I immediately got an order confirmation page and minutes later got a "Congratulation Order Processed" page with my new cell number

Did you get that through email?

 

[eak1570]

You should have it shipped to your work then. What apple does for their shipments is allow people to per-sign for their items and leave that sheet by their door. Personally, I wouldn't want this device sitting on my stoop all day while I was at work.

I call them and AT&T said they can only shipped to the address on credit card only...I think I will call fedex or ups to hold the phone and I will come pickup myself..

 

[adriandb]

I call them and AT&T said they can only shipped to the address on credit card only...I think I will call fedex or ups to hold the phone and I will come pickup myself..

That's probably the best option for you. You will need your tracking number to do that.

 

[aquaduck04]

The AT&T page for HTC One says - Your HTC One will be shipped on April 16, 2013. Does anyone else see that?

My order status still says pending shipment, but I'm thinking with expedited shipping, the device will arrive before 4/19. I'm coming from Apple - who tends to control shipments so that practically no phones get delivered before official launch date, so I don't know how HTC handles launches. Considering some AT&T stores have already sold out of their early shipments, it seems its not that tightly controlled.

 

[anon(26204)]

Yeah i did..I got two emails..one for order confirmation and one for order being finished processing

 

[PittsDriver]

I called and confirmed that there is a number reserved for the add a line. I guess for some reason I didn't get a second email, but it sounds like its good to go.

 

[jeffisbiking]

Like a lot of people, my order is showing a 'pending shipment' for tracking information, and 'Processing' for shipping status. Due to a weird work schedule this week, I'm hoping this will be able to arrive Thursday when I can actually receive it in person, and not Friday when I'll be unable to be home. If it's correct that we're looking at this coming via either UPS or FedEx, I'm rooting for the former to be the shipping company, as they have been much more reliable at my current residence as far as shipping estimates go.

 

[CaCHooKaMan]

The AT&T page for HTC One says - Your HTC One will be shipped on April 16, 2013. Does anyone else see that?

My order status still says pending shipment, but I'm thinking with expedited shipping, the device will arrive before 4/19. I'm coming from Apple - who tends to control shipments so that practically no phones get delivered before official launch date, so I don't know how HTC handles launches. Considering some AT&T stores have already sold out of their early shipments, it seems its not that tightly controlled.

theyre shipping between the 16th and the 18th and theres a high likelihood they will control when they ship it based on location so they all arrive on the 19th, no matter what method of shipping you chose. but theres also a chance it arrives a day or two early.

 

[trandz]

Re: What is your AT&T order status?

Sucks that I cant pre order if Im buying full retail. I went to the ATT store today and their system didn't even let them do it. They told me the best bet is to come in Friday and just buy it there. They said they didnt have a lot of inquires about it as opposed to the S4 so they should have no problem selling me one retail.

- - - Updated - - -

Sucks that I cant pre order if Im buying full retail. I went to the ATT store today and their system didn't even let them do it. They told me the best bet is to come in Friday and just buy it there. They said they didnt have a lot of inquires about it as opposed to the S4 so they should have no problem selling me one retail.

 

[Xsie]

Is there anyone that ordered a week or so ago that has an order still say processing?

I do. Although, as of last night the wording of my ordered changed from on or around 4/19, to on or just after 4/19. I'll wait till Sat & then if I can go into a store & walk out with a unit in hand, I may just do that & cancel my online order. I am so over all this damned waiting.
Going to re-check order status again.....

UPDATE now just below tracking number it has 'shipment pending'. I'm not sure exactly what that means. But I am hoping it means it will be enroute, to me, & soon!!! Anyone else have this or knows what it actually means???????

 

[anon(26204)]

theyre shipping between the 16th and the 18th and theres a high likelihood they will control when they ship it based on location so they all arrive on the 19th, no matter what method of shipping you chose. but theres also a chance it arrives a day or two early.

Please don't think I'm coming off rude or anything...but where does it state it's shipping between the 16th and 18th? When I ordered, it specifically stated that it's shipping April 16th. So me being the person I am, if it does ship Tomorrow and I got overnight shipping, my thinking is that I should have the phone Wednesday...or maybe Thursday at the latest...

 

[CaCHooKaMan]

Please don't think I'm coming off rude or anything...but where does it state it's shipping between the 16th and 18th? When I ordered, it specifically stated that it's shipping April 16th. So me being the person I am, if it does ship Tomorrow and I got overnight shipping, my thinking is that I should have the phone Wednesday...or maybe Thursday at the latest...

AT&T Rep: Oh okay, I see here that you pre order the HTC one and the shipment date is on 04/16/2013 to 04/18/2013.
Me: So it should arrive by the 19th?
AT&T Rep: Yes.
Me: Is there a possibility that it could arrive before that date?
AT&T Rep: It may be possible that it could arrive on the 18 since the shipment date is from 16th-18th.