Why can't I send or receive MMS pics on my Samsung J3

[AC Question]

I cannot receive or send MMS messages on my Samsung J3. I am in the UK and with 3 network.

 

[Tim1954]

You need mobile data on, and mms has to be activated by the network.

 

[AlphaTango414]

Make sure you are using mobile data, not wifi, and you have steady service.

Contact your service provider to ensure you have a plan that allows mms messages.