Why is my S5 now an "Unspecified Device" & won't connect properly? (PC)

A

AC Question

I know that this has been brought up before, but after trying every e-solution I can find, and with no search hits in recent months with new information, I'm forced to make a new thread.

My S5 is not connecting properly. Here's the list so far:

* It has connected to this PC successfully in the past.
* The phone is unlocked when attempting.
* I'm using the device's original, Samsung usb3 cable. The cable works: The device connects to a tablet just fine.
* I have tried from multiple USB ports.
* I have rebooted the device, and the PC, more than once.
* I have removed the battery and rebooted the device.
* Power-saving is disabled.
* Yes, I've set it to MTP. I've also tried MTP + ADB. Neither mode works.
* I installed Smart Switch. It fails to connect to the device. None of that program's suggestions remedy the problem.
* I've reinstalled the drivers and checked for updates, more than once.

Before tonight, I hadn't connected the phone to my PC in at least a couple of months. Since then the only changes I can think of are OS updates. The latest for my phone, and Windows 10 for my PC.

Other notes: Windows does make its connected sound, and under "Devices & Printers", the phone is sitting there under the "Unspecified" category, mocking me.

Since it does connect to my tablet, I'm assuming that there is a PC issue somewhere, maybe a Windows 10 issue. Again, the drivers are fully updated (multiple times), and power saving is disabled.

Does anyone have any other ideas?

Thank you.
 

Trending Posts

Forum statistics

Threads
943,224
Messages
6,917,907
Members
3,158,898
Latest member
lindaoliver