Has anyone in Canada received a Nexus 4 Shipping confirmation

**jkitson** · 11-15-2012, 05:08 PM

I haven’t heard of anyone in Canada getting a shipping confirmation, so I’m really curious if the batch of phones destined for Canada was redirected or something?

When I spoke to the Play store yesterday, they said that the phones were hug up in customs, so hopefully that is true and we may see the phones earlier than 3 weeks. I knew things were going bad when my status changes from “pending” to “preordered”.

Actually, I knew things were going to be bad when I ordered hardware from Google to begin with.

**squadz** · 11-15-2012, 05:09 PM

Originally Posted by jkitson

I haven’t heard of anyone in Canada getting a shipping confirmation, so I’m really curious if the batch of phones destined for Canada was redirected or something?

When I spoke to the Play store yesterday, they said that the phones were hug up in customs, so hopefully that is true and we may see the phones earlier than 3 weeks. I knew things were going bad when my status changes from “pending” to “preordered”.

Actually, I knew things were going to be bad when I ordered hardware from Google to begin with.

One guy in another thread said he did. He ordered at 11:36 PM EST apparently.

**InfinitiGuy** · 11-15-2012, 05:11 PM

My status hasn't changed since I placed my order.

Nov 13
Google Canada Corp. received your order.

Nov 13
You placed an order with Google Canada Corp. on Nov 13. Google Wallet sent a copy of this receipt to

**fatkiid** · 11-15-2012, 07:08 PM

I received my UPS tracking notification today (Thursday) @ 6.05pm from Google.

**mlarco52** · 11-15-2012, 08:22 PM

Originally Posted by fatkiid

I received my UPS tracking notification today (Thursday) @ 6.05pm from Google.

Where are you located? Also what time did you order and 8gb or 16gb?

**fatkiid** · 11-15-2012, 08:25 PM

I'm in Toronto. I ordered a 16GB around 11:47AM EST that Tuesday.

**smiff_beats** · 11-15-2012, 08:51 PM

I'm in Toronto. I ordered a 8GB around 11:24AM EST on Tuesday Nov 13th. My Google Wallet still says "pending" and my status in Google Play still says...

Nexus 4 (8GB)
DEVICES
November 13, 2012
Shipping estimate: November 15, 2012

However, I just called Google Play support and the CSR said that the "Pending" state is also known as "Backordered" and will take up to 3 weeks to get to me but there is still a 50/50 chance my device will ship tomorrow.

I was a big time Blackberry guy and recently decided to jump into the world of Android with the Nexus 4 but my first experience with Google has been horrible. This is very frustrating as that CSR basically told me that she had no idea what will happen with my order.

**wahoo25** · 11-15-2012, 08:55 PM

Originally Posted by smiff_beats

I'm in Toronto. I ordered a 8GB around 11:24AM EST on Tuesday Nov 13th. My Google Wallet still says "pending" and my status in Google Play still says...

Nexus 4 (8GB)
DEVICES
November 13, 2012
Shipping estimate: November 15, 2012

However, I just called Google Play support and the CSR said that the "Pending" state is also known as "Backordered" and will take up to 3 weeks to get to me but there is still a 50/50 chance my device will ship tomorrow.

I was a big time Blackberry guy and recently decided to jump into the world of Android with the Nexus 4 but my first experience with Google has been horrible. This is very frustrating as that CSR basically told me that she had no idea what will happen with my order.

Google dropped a ball of PR crap onto their company with this release.

**smiff_beats** · 11-15-2012, 08:57 PM

She also said that many who are actually "backordered" did not get the backorder email only because the system is playing catch up but they will eventually get it.

**fatkiid** · 11-15-2012, 09:00 PM

Originally Posted by fatkiid

I'm in Toronto. I ordered a 16GB around 11:47AM EST that Tuesday.

UPS tracking updated for Toronto:
"Tuesday, 11/20/2012, By End of Day"

**selfdestruct** · 11-15-2012, 09:10 PM

m still pending. 11:41 am. Ontario

**wahoo25** · 11-15-2012, 09:15 PM

Originally Posted by fatkiid

UPS tracking updated for Toronto:
"Tuesday, 11/20/2012, By End of Day"

Serious?

Order Date: November 13, 2012 8:53:29 AM UTC-8 By 6 minutes I get shafted and backordered? Seriosly pissed at google for tossing us around like crap.

**fatkiid** · 11-15-2012, 11:10 PM

Originally Posted by wahoo25

Serious?

Order Date: November 13, 2012 8:53:29 AM UTC-8 By 6 minutes I get shafted and backordered? Seriosly pissed at google for tossing us around like crap.

Yes, it seems so. The package is coming from Louisville, KY via ground.

FWIW, my order had a Nexus 7 16GB as well as a Nexus 4 16GB.

**chartothel** · 11-15-2012, 11:24 PM

A bunch of folks on the redflagdeals.com forum received their shipping confirmation email today. Shockingly enough, some of them have estimated delivery dates of as late as next Wednesday and even Thursday. This is way beyond the "Delivered in 3-5 business days" promised by Google, which I find unacceptable. Especially when you figure in the $14 - $15 for 2-day shipping that they were made to pay (not to mention a slightly higher price for the same device, simply for ordering from Canada).

**LenMetallica** · 11-15-2012, 11:56 PM

Originally Posted by fatkiid

I'm in Toronto. I ordered a 16GB around 11:47AM EST that Tuesday.

That's BS from Google. I placed my order 11:36 that Tuesday and I still haven't gotten a charge on my CC or shipping notice. My order is still pending as of now and I also am in Toronto.

**InfinitiGuy** · 11-16-2012, 07:01 AM

Google is teasing me!

Nov 15
Google Canada Corp. shipped your order.
Track UPS package #1Z7xxxxxxxxxxxxxxx

Unfortunately it's just my bumper case!

**squadz** · 11-16-2012, 07:33 AM

I'm absolutely fuming.

My co-worker just received a shipment notification. He ordered after I did. We both are shipping to the exact same location (our work). He's getting his before me.

How in the effing world is that even possible? Complete joke. Seriously. We're both located in Woodbridge, by the way.

**Lochtide** · 11-16-2012, 08:23 AM

I ordered like 5 minutes after they came online. My status in google wallet hasn't even changed yet. It says the shipping estimate was for yesterday, yet still mine hasn't even been sent out. wtf is this crap...last time I ever order from google.

**selfdestruct** · 11-16-2012, 09:15 AM

considering cancelling and just get the one x+. id really rather not though :/

**mzanette** · 11-16-2012, 10:20 AM

Originally Posted by Lochtide

I ordered like 5 minutes after they came online. My status in google wallet hasn't even changed yet. It says the shipping estimate was for yesterday, yet still mine hasn't even been sent out. wtf is this crap...last time I ever order from google.

Same boat as you. My status has been the same since Tuesday, no email whatsoever with an update. I called Google Play and they tell me "we're busy, no worries you should get a shipping confirmation later today". Yeah, right.

**Lochtide** · 11-16-2012, 11:11 AM

Originally Posted by mzanette

Same boat as you. My status has been the same since Tuesday, no email whatsoever with an update. I called Google Play and they tell me "we're busy, no worries you should get a shipping confirmation later today". Yeah, right.

Hmm later today, well at the moment I would be surprised but lets hope we get a confirmation today. Then we just got to wait until about Tuesday for it to arrive.

**mlarco52** · 11-16-2012, 11:12 AM

Anything new for Canadians?

**flowmaster9** · 11-16-2012, 11:17 AM

Anybody know if we'll have to pay anything upon accepting delivery since it's coming up from the U.S.? (Duties, etc)

**LenMetallica** · 11-16-2012, 11:43 AM

Originally Posted by flowmaster9

Anybody know if we'll have to pay anything upon accepting delivery since it's coming up from the U.S.? (Duties, etc)

No, you shouldn't be paying anything.

Also called Google and CSR said since I haven't recieved the backorder email, my order should be still processing normally and could finish processing "any day". No sure date given.
BUT, according to the CSR, I could still receive the backorder email later which would mean up to 3 weeks until I get it. So, crossing my fingers here.

**mzanette** · 11-16-2012, 11:51 AM

Originally Posted by Lochtide

Hmm later today, well at the moment I would be surprised but lets hope we get a confirmation today. Then we just got to wait until about Tuesday for it to arrive.

At this point I'll just be ecstatic if I get a shipping confirmation. That will mean the phone is out of Google's hands and into UPS's hands. It will finally arrive and I can forget about ever ordering from Google Play again.