Hello,
On my 3rd S7 Active phone and am still having the same issue with the screen. On the lower left quarter of the screen a 'smudge' appears, it looks like a thumb print but no matter what I do it doesn't come out. I have a feeling the the processor is located behind this part of the screen and the heat is making it happen. At this point it's happened to 3 phones so I'm just going to wait till Samsung figures out the issue.
Anyone else having similar problems?
On my 3rd S7 Active phone and am still having the same issue with the screen. On the lower left quarter of the screen a 'smudge' appears, it looks like a thumb print but no matter what I do it doesn't come out. I have a feeling the the processor is located behind this part of the screen and the heat is making it happen. At this point it's happened to 3 phones so I'm just going to wait till Samsung figures out the issue.
Anyone else having similar problems?