OK, this is my first post here and it's for a problem, so I apologize in advance. Up 'til now, had only the G1 and spent most of my time in the XDA dev forum for it.
I got 2 Incredibles last week, and one of them (naturally, my wife's) has been acting up. I can't say enough good things about mine, which is why it's killing me that hers is acting up (she loves the phone as well, but is frustrated with it).
At random intervals, the screen goes unresponsive after a timeout. I'm guessing the phone isn't locked because it'll keep receiving messages, but the touchscreen (both the display and the buttons) do not respond. Pressing power turns the screen on and off, and nothing more.
Anyone have this issue? Is there something I can do to rectify it? I already tried the obvious, giving it a hard wipe and starting her from scratch again, but no dice. I was looking to see if there's a way to disable the lock so I can at least get her through the backorder period (VZ doesn't have any in stock to replace), but if it keeps locking up I'll have to get her another phone.
Any ideas/suggestions?
I got 2 Incredibles last week, and one of them (naturally, my wife's) has been acting up. I can't say enough good things about mine, which is why it's killing me that hers is acting up (she loves the phone as well, but is frustrated with it).
At random intervals, the screen goes unresponsive after a timeout. I'm guessing the phone isn't locked because it'll keep receiving messages, but the touchscreen (both the display and the buttons) do not respond. Pressing power turns the screen on and off, and nothing more.
Anyone have this issue? Is there something I can do to rectify it? I already tried the obvious, giving it a hard wipe and starting her from scratch again, but no dice. I was looking to see if there's a way to disable the lock so I can at least get her through the backorder period (VZ doesn't have any in stock to replace), but if it keeps locking up I'll have to get her another phone.
Any ideas/suggestions?