93tilEternity
New member
Hi, I don't even have KitKat on my phone, nor do I want it. My youtube is not there I can't get back in to my videos I guess updated by itself. I've done everything I was told to do to make the battery run faster & not drain & not have my phone burning in my hand right now. I downloaded the Wakelock app. I don't know how to copy the screen shot I took but it said 92% was my display so I put that way down & I've always had power saver mode on & the other one is a hot pink circle systems manager operator easier if I can show you I don't know how. All my stuff is in dropbox. My storage is almost completely empty. I force stopped, uninstalled, eeetc. See that I'm getting so many xtra letters itt takes 30 minutes to write. I have a brand new phone not even opened because I have had 7 refurbished phones in 7mos but i will not activate it until this one is right. Emails texts calls don't go or get to me. All tmobile says EVER is Factory reset. NO! Last time they did that said oops your calendar for 2013 was deleted can't get it back. Yesterday my calendar was again jacked up just stock now. So major issues. Using 2 batteries right now charging now don't know what to do. Battery goes down Then all the other stuff goes wrong. Any advice would be appreciated but I will not factory reset this one til all my info on computer now & what I need Samsung to help transfer over is complete. Not all apps transfer stuff gets lost kiis worthless lost simple notepad. My phone is used for business. Friends don't know my #. Only medical legal related contacts & some family. My calendar is my life & they ruined 600 entries I have to edit again. I'm not saying my phone is more important than yours but if I lose info I won't have it when I need it for my lawyers drs SS, etc. T Mobile has been nothing but stress for 2yrs in Sept. That's how I got a free phone after sending back 3 I already had none worked. I'm not allowed to go in the stores I have Severe panic attacks cuz stresss is too much. Contract ends 1mo don't know what to do anymore. AT&T, Sprint nope both worse than this. Verizon 10yrs but added charges I had to switch. Sorrry so long no sleep 3 days pain HATE CALLING T-MOBILE have to see yet another dr today and sold house so have to move but not allowed to lift bend carry 2 story to 1. too many times last night worst almost fell down stairs dizzy. I just need my phone to work.