Why isn't my lock password for my Android Device manager working?

[AC Question]

My lock password from android device manager will not work

I woke up and upgraded to 5.0 on my s5 and 1 hour later my lock screen changed to a pin instead of pattern. I have no clue what pin it is so I researched and discovered that I could use the Android Device Manager to ring, lock, or erase. I sure dont want to erase so I locked the device with a password. Only thing is the password will not work. I try it for 5 of the 10 able times then resend a new password which gives me 10 more attempts but it still says incorrect attempt every time. I have tried 4 digit pins and 4 letter words to no avail. I make the phone ring from ADM but it will not unlock.

What do I need to do?

 

[allnations21]

Re: My lock password from android device manager will not work

So i have an android moto z force... i found a work around for mine, and may work for others. I basically used a different route that requires a lock password.

I took a screen shot, and then swiped it to get more options then requested to go to setting via that notification. It then Prompted me for my screen lock password, i typed it in and it worked.