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  1. Thread Author  Thread Author    #1  
    wlong99's Avatar

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    Default :( 4g activation problem

    i just got a replacement TB today and got the phone activated and was able to make phone calls and text messages but the 4g and 3g network both is not working and i called verizon and they are troubleshooting this problem...

    the verizon tech support mentioned they were having a lot of trouble with ppl doing it this past weekend so i am just wondering if anyone else have this problem with transferring your 4g sim card and not having it work on their new devices this past weekend..
  2. #2  

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    Ok just shut off your phone and take out your battery . Then slide up the sim card slot and take out the sim card . Try to do this without touching the brass terminals on the card . Wait a minute put sim card back in throw in your battery and put battery cover back on . Make sure battery cover is fully on because it is part of the antenna . Then boot up your phone and all should be good . Let me know how it goes .
    Live Free or Die Tryin ..
    We Ride Together We Die Together , Bad Boys For Life ..
  3. #3  

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    As said above, make sure your rear cover is on, I had issues activating because I had the rear cover off. Once I popped it on, 4G came alive.
  4. Thread Author  Thread Author    #4  
    wlong99's Avatar

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    alright... i will get that a try when i get home from work since i dont have the phone on me right now... the rear cover was off so i am really hoping that the 4g will come back alive when i have the cover back on... thanks for the suggestions
  5. #5  

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    Quote Originally Posted by willdogs View Post
    As said above, make sure your rear cover is on, I had issues activating because I had the rear cover off. Once I popped it on, 4G came alive.
    Ya, I second making sure the battery door is snapped inplace because the antennas are built into the battery door.
  6. #6  
    FrankXS's Avatar

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    Quote Originally Posted by droid747 View Post
    Ya, I second making sure the battery door is snapped inplace because the antennas are built into the battery door.
    Why are all these people using their phone without a battery door cover?

    -Frank
    [HTC Thunderbolt 4G/LTE!]
    It's not your dream phone. It's the one after that!
    Look here for a [VZW Coverage Map] to check your area. Select 4G before hitting [Refresh]
  7. #7  

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    So op did it work ?
    Live Free or Die Tryin ..
    We Ride Together We Die Together , Bad Boys For Life ..
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    OptimusNotPrime's Avatar

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    Just curios i had taken my sim card out one day and touched the brass on accident What will happen??
  9. #9  
    Cory Streater's Avatar
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    Quote Originally Posted by FrankXS View Post
    Why are all these people using their phone without a battery door cover?

    -Frank
    Lol - good question, but I did it too. I can't remember why I did it though
  10. #10  

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    Not sure could leave a residue on the contacts and mess up conectivity.
    Live Free or Die Tryin ..
    We Ride Together We Die Together , Bad Boys For Life ..

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