1. wlong99's Avatar
    i just got a replacement TB today and got the phone activated and was able to make phone calls and text messages but the 4g and 3g network both is not working and i called verizon and they are troubleshooting this problem...

    the verizon tech support mentioned they were having a lot of trouble with ppl doing it this past weekend so i am just wondering if anyone else have this problem with transferring your 4g sim card and not having it work on their new devices this past weekend..
    03-28-2011 03:59 PM
  2. Wheresmythunder's Avatar
    Ok just shut off your phone and take out your battery . Then slide up the sim card slot and take out the sim card . Try to do this without touching the brass terminals on the card . Wait a minute put sim card back in throw in your battery and put battery cover back on . Make sure battery cover is fully on because it is part of the antenna . Then boot up your phone and all should be good . Let me know how it goes .
    03-28-2011 04:04 PM
  3. willdogs's Avatar
    As said above, make sure your rear cover is on, I had issues activating because I had the rear cover off. Once I popped it on, 4G came alive.
    03-28-2011 04:06 PM
  4. wlong99's Avatar
    alright... i will get that a try when i get home from work since i dont have the phone on me right now... the rear cover was off so i am really hoping that the 4g will come back alive when i have the cover back on... thanks for the suggestions
    03-28-2011 04:08 PM
  5. droid747's Avatar
    As said above, make sure your rear cover is on, I had issues activating because I had the rear cover off. Once I popped it on, 4G came alive.
    Ya, I second making sure the battery door is snapped inplace because the antennas are built into the battery door.
    03-28-2011 05:49 PM
  6. FrankXS's Avatar
    Ya, I second making sure the battery door is snapped inplace because the antennas are built into the battery door.
    Why are all these people using their phone without a battery door cover?

    -Frank
    03-28-2011 07:43 PM
  7. Wheresmythunder's Avatar
    So op did it work ?
    03-28-2011 11:57 PM
  8. OptimusNotPrime's Avatar
    Just curios i had taken my sim card out one day and touched the brass on accident What will happen??
    03-29-2011 12:07 AM
  9. Cory Streater's Avatar
    Why are all these people using their phone without a battery door cover?

    -Frank
    Lol - good question, but I did it too. I can't remember why I did it though
    03-29-2011 12:58 AM
  10. Wheresmythunder's Avatar
    Not sure could leave a residue on the contacts and mess up conectivity.
    03-29-2011 10:30 PM
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