06-23-2016 05:54 PM
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  1. AC Question's Avatar
    AC Question
    I bought a Samsung Galaxy S4 used about year ago off eBay. I had to factory reset my phone today and on the startup screen I'm being asked to sign into the Samsung account that was on the phone. Well it's the previous owners account. Any help how I can get by this?
    06-23-2016 05:46 PM
  2. belodion's Avatar
    belodion
    Q&A Team
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    Without those account details, the phone will remain unusable.
    06-23-2016 05:54 PM
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