1. CaptainKro's Avatar
    I have a Samsung Note 3 the screen is black with apps telling me they stop working and i can press ok or send a report but it just goes on and on.Also i should mention that my down volume button is not working so i can't go into factory reset from the recovery boot.Some help please?
    05-26-2015 03:35 AM
  2. mrsmumbles's Avatar
    Hi, this might be too simple, but it's worth a try. Go into Settings, Apps, All and tap the 3 dot menu button. Tap "reset app preferences". See if this helps at all and let us know.
    05-26-2015 09:27 AM

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