Trade In Kit

Kirk Burkhead

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Jun 10, 2014
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I have a Pixel 2XL on order, which just shipped yesterday. I received an email on Oct 4th that my trade in kit had shipped, but I still haven't received it.

Is anybody else still waiting on their trade in kit?
 

N4Newbie

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Nov 15, 2012
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The "Trade-In Kit" is just a 6" x 10" white window envelope with the Google logo at top left and gray "Trade In" at bottom left. It is barely 3/16" thick and could be easily mistaken for junk mail.
 

gibsonb2

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Aug 25, 2017
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The "Trade-In Kit" is just a 6" x 10" white window envelope with the Google logo at top left and gray "Trade In" at bottom left. It is barely 3/16" thick and could be easily mistaken for junk mail.

This is correct. My XL 2 was delivered today and I've had my trade-in kit for about 3 weeks already.
 

Kirk Burkhead

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Jun 10, 2014
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The "Trade-In Kit" is just a 6" x 10" white window envelope with the Google logo at top left and gray "Trade In" at bottom left. It is barely 3/16" thick and could be easily mistaken for junk mail.

I have heard this in other forums, but I am the only one that goes through our mail, and I go through every piece before shredding junk. Pretty sure I would have seen it if it did indeed arrive. Guess I need to call Google for another.