Hi everyone--
Is there a way to upgrade to the Evo at Radio Shack on an EPRP plan? I tried unsuccessfully to do this last night. The RS employee was very helpful and spent quite a while bouncing around talking to different Sprint reps trying to get the upgrade through for me. Finally a telesales rep told him (and then told me) that the only way I could upgrade in store would be to switch to a normal plan. She said I would lose my EPRP plan and could "never, ever" get it back.
Is this true? I've read mixed reports on the web. Some people have been able to upgrade in store by having ESN's manually entered into their account profiles, but others have been told the same thing Sprint told me.
I switched from a SERO plan to EPRP in June 2009 when purchasing my Palm Pre at a Sprint store. The Sprint store rep initially said I couldn't upgrade in store, but then he made a phone call and was able to get it done.
Can anyone shed any insight? I'd really like to upgrade at Radio Shack if possible.
Rob
Is there a way to upgrade to the Evo at Radio Shack on an EPRP plan? I tried unsuccessfully to do this last night. The RS employee was very helpful and spent quite a while bouncing around talking to different Sprint reps trying to get the upgrade through for me. Finally a telesales rep told him (and then told me) that the only way I could upgrade in store would be to switch to a normal plan. She said I would lose my EPRP plan and could "never, ever" get it back.
Is this true? I've read mixed reports on the web. Some people have been able to upgrade in store by having ESN's manually entered into their account profiles, but others have been told the same thing Sprint told me.
I switched from a SERO plan to EPRP in June 2009 when purchasing my Palm Pre at a Sprint store. The Sprint store rep initially said I couldn't upgrade in store, but then he made a phone call and was able to get it done.
Can anyone shed any insight? I'd really like to upgrade at Radio Shack if possible.
Rob