06-04-2017 08:02 PM
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  1. angelartech's Avatar
    I've noticed scratches on my camera glass as well. I would assume that's from the careless guy at T-Mobile who slid it across the table when activating it, but now I would assume it's an issue while manufacturing. Luckily, none of my scratches are over the camera sensors themselves, just around them. No scratches on the Gorilla Glass 5 back or Gorilla Glass 3 screen, only the Gorilla Glass 4 lens which is odd.
    04-21-2017 01:35 AM
  2. Lord Rinzler's Avatar
    Welp....me along with multiple other users across the internet are experiencing shattering of that glass without dropping the phone or it bumping into anything.

    Funny...Ive never had this issue with Samsung or Apple.
    04-21-2017 07:49 AM
  3. TylerLV76's Avatar
    Welp....me along with multiple other users across the internet are experiencing shattering of that glass without dropping the phone or it bumping into anything.

    Funny...Ive never had this issue with Samsung or Apple.
    Thats not good, however Samsung had a major issue with this last year on the S7 line. Dont think Ive ever heard of Apple having this problem though.
    04-21-2017 08:54 AM
  4. pounder001's Avatar
    What color? So far it seems to be limited to the black model.
    It is black with the carbon fiber inserts top and bottom
    04-21-2017 02:33 PM
  5. Lord Rinzler's Avatar
    Thats not good, however Samsung had a major issue with this last year on the S7 line. Dont think Ive ever heard of Apple having this problem though.
    Hmmm ok
    04-21-2017 05:24 PM
  6. Lord Rinzler's Avatar
    Hmmm I was thinking about the glass repair epoxy that is used to repair windshields....think it will work on this glass cover?
    04-21-2017 07:13 PM
  7. jhilker's Avatar
    You know, last month when I received a refurbished G5, I thought I saw a bunch of tiny scratches on the camera glass. Getting ready to contact Asurion to send it back when I realized there was a plastic film over the lens. When I removed it...perfect!
    Jeremiah Bonds likes this.
    04-22-2017 02:46 PM
  8. anon(19981)'s Avatar
    I just bought this phone yesterday and its been in a case the whole time. I have a couple small scratches on the camera glass already. I didn't notice them until I was putting on a slickwrap. Hopefull the slickwrap and the case will prevent further scratches.
    04-27-2017 11:04 PM
  9. Jeremiah Bonds's Avatar
    Someone on XDA was able to Polish them out
    04-28-2017 12:36 AM
  10. dby2011's Avatar
    Is this still an issue now or was it just the coating on the first batch of phones?
    05-11-2017 08:45 PM
  11. TylerLV76's Avatar
    Is this still an issue now or was it just the coating on the first batch of phones?
    I've had 3 since my first one that was scratched and none of them have had the issue. I'm not willing to say it was an isolated incident but I'm not worrying about it much anymore.
    05-11-2017 09:28 PM
  12. dby2011's Avatar
    3? So you had other issues I assume?
    05-11-2017 09:51 PM
  13. TylerLV76's Avatar
    3? So you had other issues I assume?
    Nope, switched to the s8+ then back to the G6, then had to return and buy a new G6 to get the $500 price.
    05-11-2017 10:07 PM
  14. vwite's Avatar
    Nope, switched to the s8+ then back to the G6, then had to return and buy a new G6 to get the $500 price.
    Now you might have to return to get the BOGO deal, 2 for $250 each :P
    05-12-2017 04:40 PM
  15. TylerLV76's Avatar
    Now you might have to return to get the BOGO deal, 2 for $250 each :P
    No way lol. I have enough lines right now.
    05-12-2017 04:47 PM
  16. Aquila's Avatar
    Welp....me along with multiple other users across the internet are experiencing shattering of that glass without dropping the phone or it bumping into anything.

    Funny...Ive never had this issue with Samsung or Apple.
    I have heard of it happening with Samsung phones, haven't heard of it with Apple but there are do it yourself back camera glass replacement kits available with a lot of reviews, so apparently it happens to iphones too.
    05-12-2017 05:14 PM
  17. Mike Dee's Avatar
    Hmmm I was thinking about the glass repair epoxy that is used to repair windshields....think it will work on this glass cover?
    Short answer..... No
    05-12-2017 05:21 PM
  18. Constantin Banciu's Avatar
    Hi guys,

    Just bought the black G6. After 8 days of usage, the camera is full of superficial scratches. I saw that even with my fingernail I could easily scratch the surface. Swapped the phone for a new one...waiting for it to arrive next week.
    05-12-2017 05:27 PM
  19. vwite's Avatar
    No way lol. I have enough lines right now.
    You don't have to add new lines I think since it is a LG promotion, not a T-Mobile promotion, I mean is only with t-mobile but LG is the one sending the check. I'll just added two G6s on EIP to the same line and I should be receiving $500 in 8 weeks
    05-12-2017 05:29 PM
  20. TylerLV76's Avatar
    You don't have to add new lines I think since it is a LG promotion, not a T-Mobile promotion, I mean is only with t-mobile but LG is the one sending the check. I'll just added two G6s on EIP to the same line and I should be receiving $500 in 8 weeks
    Oh god. I have considered getting a Platinum one to go with my black one. I really wish theyd stop with these promotions lol.
    05-12-2017 05:39 PM
  21. dov1978's Avatar
    Thats not good, however Samsung had a major issue with this last year on the S7 line. Dont think Ive ever heard of Apple having this problem though.
    I had the s7 edge last year and my camera lens glass shattered in my pocket. That was a week after the phone fell onto a rubber car floor mat from the seat and smashed the screen. Way too fragile. I got it replaced on insurance claim then bought a G5 instead. Never had any issues with that. And my G6 is flawless too now thankfully
    Aquila likes this.
    05-12-2017 05:59 PM
  22. Jeremiah Bonds's Avatar
    Hi guys,

    Just bought the black G6. After 8 days of usage, the camera is full of superficial scratches. I saw that even with my fingernail I could easily scratch the surface. Swapped the phone for a new one...waiting for it to arrive next week.
    dang.. good luck
    05-12-2017 07:01 PM
  23. dov1978's Avatar
    So after sounding really smug about my camera glass showing no scratches I went for a much closer look under brighter fluorescent lighting and to my dismay I found 2 or 3 little scratches that look much like the OP's photo. I'm not worried but a little disappointed as my phone has been in a Spigen Rugged Armor since I unboxed it and I always make sure I NEVER keep anything else in the same pocket I put my phone in
    05-13-2017 03:25 AM
  24. Jeremiah Bonds's Avatar
    So after sounding really smug about my camera glass showing no scratches I went for a much closer look under brighter fluorescent lighting and to my dismay I found 2 or 3 little scratches that look much like the OP's photo. I'm not worried but a little disappointed as my phone has been in a Spigen Rugged Armor since I unboxed it and I always make sure I NEVER keep anything else in the same pocket I put my phone in
    Happens.. Sucks
    dov1978 likes this.
    05-13-2017 03:51 AM
  25. dby2011's Avatar
    Thanks everyone, you basically confirmed that I'm just going to stick with my Moto Z Play for now. I'll probably wait until the fall to see what the options will be. Maybe LG will eventually release the 64gb/dac version in the US by then that may have corrected the camera lens problem.
    05-13-2017 09:43 AM
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