tntiger
Well-known member
I'll try that. I just want to get it shipped back and close this chapter and move on.
I'm with you . . . after multiple calls and two trips to my local corporate store, one attempted chat and multiple calls to 611, I finally got through to a 611 agent that would place an order for my replacement phone however it's not shipping until October 12. What a fiasco and now I'm reading this thread with the latest problem regarding the return of the original Note 7. I'm not sure I trust my local store to handle it correctly. I guess I'll have to wait until the replacement arrives to see what I'm supposed to do.
For the record, they told me that I have to return everything that came with the original phone. On a bright note they've already applied the $25 credit to my account (though I'm not sure that $25 covers the hours I've spent trying to return/replace this darn thing).