Kelly Kearns
Well-known member
Yes you will.I just returned my phone for a full refund. I already claimed the free 256gb card a week ago, I wonder if I would still get the card?
Yes you will.I just returned my phone for a full refund. I already claimed the free 256gb card a week ago, I wonder if I would still get the card?
Car titles are transferred and the government maintains records of the transfer. Totally different issue.He's 2.5 hours away and I domt have his number to contact him. The thing is it shouldn't matter where I loopgot it all that matters is I have 1 and they are being recalled. If I buy a car that someone has had for 2 years and there is a recall I take the car and get it fixed. It doesnt matter if I bought it for $100,000 or $100 all that matters is there's a recal
Car titles are transferred and the government maintains records of the transfer. Totally different issue.
It is not the recall you are thinking about. It is a voluntary recall, different thing.This is not a exchange or a return this is a recall they are totally different. And Samsung manufactured this phone that's branded att so when there's any kind of recall the manufacturer has the responsibility of issuing new equipment period
This is how replacements are going to be handled....At&t is now letting is call for our replacements if we don't want to visit a store...I believe this is if you want to get a loaner sent to you....Still no system in place to get sign up for a new note 7 when it's released
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Well i will be keeping a eye on these forums everyday so i will just keep my Note and wait until they come back ....i got a text from att when the recall happened so they know i own one...Hopefully I will get the next text...and with this recall I dont think new customers will be busting downThis is how replacements are going to be handled....
Those of us who returned our Note 7's for either a refund or a loaner phone will be receiving an email and text letting us know the new batch of Note 7's have been shipped to At&t distributors. At that point we can either check our local stores for available stock or call At&t directly and have them ship us a new phone at which point you will need to return the loaner. You will be set back up onto a next plan and be done. They will honor all BOGO deals for those who got the phones under a BOGO deal. People who returned their phones will take priority over any new sales and will be the first people notified of the new batches. They dont know how many phones they will get at a time so when you get the message you need to call asap.
What he doesnt know is if the people who have not returned their devices will get the same text/email or not because they wont be flagged in the system as someone who returned their device. Again he doesnt have an answer on that side so thats on you if you dont return it.
Last thing, he did confirm that any damages to the loaners will be the responsibility of you and they will either a)decline your upgrade to the Note 7 or bill you the full cost of the loaner.
As for a timeline on when they will get the new batches, he doesnt know but seems to think it will be pretty quick.
They announced it in Korea.I haven't read 1 thing that says it's a voluntary recall except for canada. It says all note 7 are being recalled no matter what. And consumer reports was criticizing Samsung for not following standard procedure in the US and this is why. Like I said whatever I'll get it taken care of 1 way or another.
Can I wait until AT&T have the new Note 7 in stock so I can exchange it directly? I do not want another phone while waiting for new note 7. My current Note 7 works fine.
I came home this morning ,factory reset and boxed up my 7 to take back tomorrow. It makes me sad because I really like this phone. Now I'm sporting this stupid note 5 again (oh the horror of having to use a barely year old phone lol). It's for the best I guess. Until we meet again Mr 7. *cue the dramatic music *Lol
Oh the horror of having to use a... Note 4. Plastic back and all. My pen isn't even clicky! I have to pull on it with my fingernail. Ugh... #mixedemotions
Ok just got a call from my business att Rep and heres how this is supposed to work.
Those of us who returned our Note 7's for either a refund or a loaner phone will be receiving an email and text letting us know the new batch of Note 7's have been shipped to At&t distributors. At that point we can either check our local stores for available stock or call At&t directly and have them ship us a new phone at which point you will need to return the loaner. You will be set back up onto a next plan and be done. They will honor all BOGO deals for those who got the phones under a BOGO deal. People who returned their phones will take priority over any new sales and will be the first people notified of the new batches. They dont know how many phones they will get at a time so when you get the message you need to call asap.
What he doesnt know is if the people who have not returned their devices will get the same text/email or not because they wont be flagged in the system as someone who returned their device. Again he doesnt have an answer on that side so thats on you if you dont return it.
Last thing, he did confirm that any damages to the loaners will be the responsibility of you and they will either a)decline your upgrade to the Note 7 or bill you the full cost of the loaner.
As for a timeline on when they will get the new batches, he doesnt know but seems to think it will be pretty quick.
I traded in my note 4 to get the 7. Be strong with that 4. I actually would have been ok with my 4. I think I had that one less time than when I got the 5. I have a phone buying problem.Oh the horror of having to use a... Note 4. Plastic back and all. My pen isn't even clicky! I have to pull on it with my fingernail. Ugh... #mixedemotions