Verizon Note 7 Recall Thread

[Jaycemiskel]

I think I may just get a cheap used phone so I don't use up my upgrade. I'll be ready to upgrade again when th S8 comes out I'm sure. I have an S7 edge I can go back to, but my wife traded her phone in unfortunately so we'll still have to buy at least one device.

Is everyone still getting the 300 dollar promo for the trade in? Mine are still processing and I don't want them to screw me over just because the phone got canceled.

 

[crazyavery]

Im done with Samsung for a bit.

 

[HaVoK_C89]

I went for the Pixel XL with my free upgrade. I've only been on Verizon for a couple of months lol.

When questioning sbout my upgrade, the rep on the phone told me that they had a meeting this morning and they were told that this 2nd recall is considered 'voluntary' and that they were giving out the upgrade for 'peace of mind' to their customers. They told me that once I receive my upgraded device, I'll also get a box to return the Note 7 soon after that. Once their warehouse receives the Note, I'll be refunded all the payments and such that I've put towards the Note along with a $25 inconvenience credit.

I also noticed last night that all major named products, like Spigen, have been pulled from Amazon.

 

[ikarmag]

I went for the Pixel XL with my free upgrade. I've only been on Verizon for a couple of months lol.

When questioning sbout my upgrade, the rep on the phone told me that they had a meeting this morning and they were told that this 2nd recall is considered 'voluntary' and that they were giving out the upgrade for 'peace of mind' to their customers. They told me that once I receive my upgraded device, I'll also get a box to return the Note 7 soon after that. Once their warehouse receives the Note, I'll be refunded all the payments and such that I've put towards the Note along with a $25 inconvenience credit.

I also noticed last night that all major named products, like Spigen, have been pulled from Amazon.

Did you have to pay the $80+ in taxes and upgrade fees?

 

[crazyavery]

I was told the same thing last night. I talked to a rep on the web sight today and asked when will I get my credit I see a lot of people already got it. He checked my account and came back and said I credit your bill for the full amount paid. A few minutes after that I got an email stating my next bull was -11$

 

[crazyavery]

Did you have to pay the $80+ in taxes and upgrade fees?

Yes but i got a bill credit for the money i paid on the Note 7.

 

[Lokust2501]

I also noticed last night that all major named products, like Spigen, have been pulled from Amazon.

I still see Spigen Note 7 cases on Amazon.

I'm definitely going to wait and see with this a bit. Information from different sources is conflicting too much.

 

[team420]

My s7e should be here tomorrow, but im gonna hold on to my note 7 for the 14 days I have to return the s7e, just in case samsung comes out and says they are safe... which I doubt will happen, but is a nice thought.

 

[HaVoK_C89]

Did you have to pay the $80+ in taxes and upgrade fees?

I did but it was only like $60 for me.

 

[jgraves1107]

Just got told Samsung s7e will no longer be sold in my Verizon store. What the heck? They said all s series r being discontinued for in store sales.

 

[mrocha85]

Apparently Samsung is going to scrap every single device they receive back from the recall both originals and replacements. Verizon probably does not care to get them back.

 

[japhule]

Just got told Samsung s7e will no longer be sold in my Verizon store. What the heck? They said all s series r being discontinued for in store sales.

I just picked up the S7E in black yesterday at my store in Dallas. There was no availability when I checked stock for local stores online. I was prepared to have the corporate store order me one on the spot to be shipped to me, however they updated their stock as I was there. Just arrived in time for me to get it.

 

[jgraves1107]

Maybe just another newbie at the store.

 

[mynameisnick4]

Sorry if this has been asked (a lot of pages to read) but is there any talk of Verizon doing anything with future upgrades? I went from an S6 to the Note 7 and paid off the S6 just to upgrade. I am going to be pissed if when I turn in my Note and go for another device, I will be stuck with it for two years (or forced to pay it off sooner) before I can get a new device. Right now there are really no Android phones that really compare to the Note IMO, only the S7E which is 7 months old. I really don't feel like getting a 7 month old phone at full price and being stuck with it for 2 years before I pay it off for a new one. Is there any potential for Verizon to allow us to swap out our phones but still allow us to upgrade to a newer phone down the line without being screwed over? I know its unlikely but it will suck to be stuck with a older phone for a long period of time when the S8s are not too far away. Maybe Samsung will do something right by the Note 7 owners and offer the S7 or S7E at lower prices to keep customers.

 

[From A Buick 8]

Sorry if this has been asked (a lot of pages to read) but is there any talk of Verizon doing anything with future upgrades? I went from an S6 to the Note 7 and paid off the S6 just to upgrade. I am going to be pissed if when I turn in my Note and go for another device, I will be stuck with it for two years (or forced to pay it off sooner) before I can get a new device. Right now there are really no Android phones that really compare to the Note IMO, only the S7E which is 7 months old. I really don't feel like getting a 7 month old phone at full price and being stuck with it for 2 years before I pay it off for a new one. Is there any potential for Verizon to allow us to swap out our phones but still allow us to upgrade to a newer phone down the line without being screwed over? I know its unlikely but it will suck to be stuck with a older phone for a long period of time when the S8s are not too far away. Maybe Samsung will do something right by the Note 7 owners and offer the S7 or S7E at lower prices to keep customers.

Current thinking is no updates for a dead in the water phone.

 

[noordzy77]

I went with the s7 edge anyway, so I'm good. Couldn't bring myself to spend that much more for the iPhone. IPhone is raping you on contract prices

I saw the 7 plus was $50 on the edge plan.... $50!!! That's absolutely insane

 

[Aquila]

Thread is huge with lots of outdated and off topic information. We can't expect random folks to read this whole thread.

Please post relevant return questions/answers here: http://forums.androidcentral.com/sa.../734313-verizon-note-recall-thread-2-0-a.html