1. UState's Avatar
    I was using my note yesterday with the stylus and noticed that an area of the lower left screen was not as responsive. It still works but takes more pressure in that area for something to register.

    I made a "note" with the stylus and by coloring back and forth I could see where it didn't work as well.

    Has anyone experienced this?

    It's probably hard to tell, but the circle in the bottom of the picture is where the screen isn't working properly.
    09-11-2017 09:22 PM
  2. Katrina White1's Avatar
    Are u by any chance using a case with a magnetic kick stand? In earlier Notes, some had that issue.
  3. Katrina White1's Avatar
    Are u by any chance using a case with a magnetic kick stand? In earlier Notes, some had that issue.
    09-11-2017 09:26 PM
  4. UState's Avatar
    Are u by any chance using a case with a magnetic kick stand? In earlier Notes, some had that issue.
    That is crazy, I just got my case yesterday that has a magnetic kickstand. It hadn't even crossed my mind that that could be the issue. Thank you so much! Saved me a trip to Verizon tomorrow!
    09-11-2017 09:30 PM
  5. PJRed2008's Avatar
    Are u by any chance using a case with a magnetic kick stand?
    And to you goes Best Answer!
    09-11-2017 09:36 PM
  6. Katrina White1's Avatar
    My pleasure! The forums are awesome. They've saved my life more than a few times.

    Let the manufacturers know the problem. They may refund you and/or find a fix.
    09-11-2017 09:37 PM
  7. areyes163's Avatar
    My pleasure! The forums are awesome. They've saved my life more than a few times.

    Let the manufacturers know the problem. They may refund you and/or find a fix.
    Good catch.
    Katrina White1 likes this.
    09-11-2017 09:51 PM
  8. Ca_lvn's Avatar
    I wounder how many reps don't even know that and would trade out a phone . To bad we can't give rewards on here for best answer
    09-11-2017 09:52 PM
  9. PJRed2008's Avatar
    To bad we can't give rewards on here for best answer
    Gold Star is as high as my authority allows
    09-11-2017 10:07 PM
  10. Sdn2995's Avatar
    well that explains the spot on the display unit at sprint i saw. That may put some possible converts off.
    09-11-2017 10:15 PM
  11. Ca_lvn's Avatar
    well that explains the spot on the display unit at sprint i saw. That may put some possible converts off.
    Go Sprint
    09-11-2017 10:52 PM
  12. Tim1954's Avatar
    Well done Katrina! You rock!
    Katrina White1 likes this.
    09-12-2017 12:52 AM
  13. Anthony Martins Rock's Avatar
    My pleasure! The forums are awesome. They've saved my life more than a few times.

    Let the manufacturers know the problem. They may refund you and/or find a fix.
    You win the Internet!
    Katrina White1 likes this.
    09-12-2017 02:13 AM
  14. Katrina White1's Avatar
    Well thanks guys. My acceptance speech:

    This gold star goes to all the forum members. Without you guys, I am nothing. You have helped me through COUNTLESS struggles and brain farts. I would not be the Android lover that I am if it were not for your tireless love and support of the Android platform. If there is a problem, you guys fix it. I am so proud be a member of such an awesome crew of people. There is no me without you. Thank you for always being here for me and for each other. Note Knights, STAND UP! 😁
    09-12-2017 10:05 AM
  15. jdrake73's Avatar
    Are u by any chance using a case with a magnetic kick stand? In earlier Notes, some had that issue.
    Wow! Awesome catch!!! Never heard that before.
    09-12-2017 10:18 AM
  16. dlgus's Avatar
    Well thanks guys. My acceptance speech:

    This gold star goes to all the forum members. Without you guys, I am nothing. You have helped me through COUNTLESS struggles and brain farts. I would not be the Android lover that I am if it were not for your tireless love and support of the Android platform. If there is a problem, you guys fix it. I am so proud be a member of such an awesome crew of people. There is no me without you. Thank you for always being here for me and for each other. Note Knights, STAND UP! 😁
    Standing ovation!!!!
    jimd1050 likes this.
    09-12-2017 11:39 AM
  17. toenail_flicker's Avatar
    Wow! Awesome catch!!! Never heard that before.
    I have seen it with some off-brand view cases on previous gens. miss Katrina nailed it so I moved on. doesn't happen a lot, but it happens.
    jdrake73 likes this.
    09-12-2017 11:44 AM
  18. ahhChu's Avatar
    That is crazy, I just got my case yesterday that has a magnetic kickstand. It hadn't even crossed my mind that that could be the issue. Thank you so much! Saved me a trip to Verizon tomorrow!
    What case did you get? I'm expecting the Ultra Hybrid S case from Spigen with a magnetic kickstand..
    09-12-2017 02:39 PM
  19. theshaz's Avatar
    Gold Star is as high as my authority allows
    What? No diamond encrusted platinum star?
    jimd1050 likes this.
    09-12-2017 03:54 PM
  20. theshaz's Avatar
    Standing ovation!!!!
    Dead spot on screen-giphy.gif
    09-12-2017 03:57 PM
  21. Katrina White1's Avatar
    Click image for larger version. 

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    Lol! Love it!
    jimd1050 likes this.
    09-12-2017 05:39 PM
  22. UState's Avatar
    What case did you get? I'm expecting the Ultra Hybrid S case from Spigen with a magnetic kickstand..
    It was actually this one. I was receiving my phone earlier than I expected and had a case on order that won't be here until next week. So this case was the one I've been using.

    https://www.amazon.com/gp/aw/d/B074X...cUvbUpU5971369
    toenail_flicker likes this.
    09-12-2017 07:08 PM
  23. jimd1050's Avatar
    Gold Star is as high as my authority allows
    Dead spot on screen-laughing.jpg
    09-12-2017 11:17 PM
  24. Balram1008's Avatar
    I am also experiencing dead spots on my keyboard corresponding to the same area you noted. Basically i have to punch the letter hard to get it to type. Mostly a, s, e, x, d and spacebar.
    It happens with or without cover. My covers not magnetic.
    Balram
    09-23-2017 10:31 PM

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