Samsung Warranty - Internal Defect on Phone With Cracked Screen

ash9002

New member
Mar 10, 2014
1
0
0
Visit site
My phone has stopped turning on or charging due to what I'm assuming is an internal fault, which is covered by warranty. However, the phone also has a cracked screen, something which is not covered by warranty. Will Samsung be able to repair the internal fault while leaving the cracked screen or do I need to repair the screen first for my warranty claim to be valid. If I do need to repair the screen, does it have to be via Samsung since I've heard that doing it via 3rd parties will void the warranty. Thank you.
 

Forum statistics

Threads
943,188
Messages
6,917,697
Members
3,158,867
Latest member
Non