I’m using the Samsung adaptive fast charge plug and the cable that was in the box with my new phone plugged into the wall socket and no battery app on the phone. The S7 was at 15% when I plugged it in to charge. The phone said, approximately 1 hour 12 minutes to full charge. It actually took 2 hours 33 minutes to charge to 100%. The battery app does have fast charging turned on. One thing I did notice was last night when I charged the phone it got quite warm which I guess is normal but after charging for 2.5 hours the phone is not warm at all.
What should I check before I go back to Sprint?
What should I check before I go back to Sprint?