Accidentally hit "always" when sending video - how do I undo

[Nicolerfrye]

I accidentally hit "always" when choosing to send a low quality video vs. a google link on my s23 Ultra. How do I undo this? I do not want to constantly send low quality videos or trim them. I cleared all the defaults under apps and it still is not giving me the option to choose.

 

[mustang7757]

Try going settings>apps>3 dots upper right corner tap>reset app preference


I'll leave a Link to register so you can communicate here, As a guest account you can only post questions but can't reply.
https://forums.androidcentral.com/showthread.php?t=409154

 

[Nicolerfrye]

Thanks, but it didn't work! I even reset my entire phone and it still asks me to trim video! So frustrating!

 

[Nicolerfrye]

Not sure my reply posted! I tried that and I even reset my phone (not to factory settings, but something that restarted my phone and made me restore lol) and it still says "trim video" when I try to share!

 

[B. Diddy]

Welcome to Android Central! I made you the owner of the original guest post to make it easier for you to find.

The is when you're trying to send a video via text message, right? Try clearing the app cache/data for the messaging app you're using in Settings>Apps​.

 

[Nicolerfrye]

It is! That didn't work either! I'm going to have to factory rest, aren't I?

 

[B. Diddy]

That option might be related to Google Photos or Google Drive as well. You could try clearing the app cache/data for those apps. Assuming you're keeping those synced to your cloud, they should re-sync immediately after reopening.

 

[Nicolerfrye]

No luck!

 

[B. Diddy]

It's strange that resetting app preferences isn't helping. Try wiping the cache partition in Recovery Mode, which won't affect your personal data: https://www.hardreset.info/devices/samsung/samsung-galaxy-s23-ultra/recovery-mode/

 

[mustang7757]

I'm surprised also that app preference reset didn't work , did you restart the device afterwards?

[Moved this to s23 Forum]

Sent from my SM-S918U1 using AC Forums mobile app