AT&T Note 9 Not Updating

[mustang7757]

but you can try at Samsung firmware science ARG9 TO ARH1 that take you August download to your sd card and reboot into recovery by volume up,Bixby,power button same time as device restarts let go after menu shows and select update sd card click and choose that file ...give it a try and see if it works

 

[jlangner]

I'd take it to ATT, obviously a warranty issue? Somethings wrong if don't get updates.

 

[jlangner]

Have you tried resetting phone and then see if get updates? Not sure will help but I'd try.

 

[mustang7757]

I'd take it to ATT, obviously a warranty issue? Somethings wrong if don't get updates.

If he can get there with this update I suggest then its good news we get to pie

 

[CAO]

Well, a few days later I tried to update the phone to Android Pie but still no luck. I'm not sure what's going on my phone or AT&T.

 

[CAO]

Just to add. I spoke to AT&T IT staff twice, and on both occasions, they said they would push the update to me. The last woman I spoke to the Sunday said she would call me on Wednesday to verify I got the update. Guess what? She didn't call. Customer service is not what it used to be.

 

[mustang7757]

Just to add. I spoke to AT&T IT staff twice, and on both occasions, they said they would push the update to me. The last woman I spoke to the Sunday said she would call me on Wednesday to verify I got the update. Guess what? She didn't call. Customer service is not what it used to be.

Att customer service can't push a update dont get high Hope's for that

 

[mustang7757]

Well, a few days later I tried to update the phone to Android Pie but still no luck. I'm not sure what's going on my phone or AT&T.

Would try that last file , go over everything again make sure you re name file or use the regular name clear out any other on sd card and make sure it's not encrypted.

 

[CAO]

How to I know if the card is encrypted?

 

[mustang7757]

How to I know if the card is encrypted?

If you have to set a password for your sd card

 

[CAO]

Also, when I got the link to the download it comes up and there are like 7 or so places to download the update. Any particular one is best?

 

[mustang7757]

Also, when I got the link to the download it comes up and there are like 7 or so places to download the update. Any particular one is best?

Links are here in prior comments which one to use

 

[CAO]

I know of the links, but when I click on the links, there is an option to choose from over 7-13 downloads from all over the world. That's what I'm talking about. Of the numerous options, is one better than others?

 

[mustang7757]

I know of the links, but when I click on the links, there is an option to choose from over 7-13 downloads from all over the world. That's what I'm talking about. Of the numerous options, is one better than others?

Sorry gust finished hockey, they have last 4 of the file name to follow

 

[mustang7757]

Sorry gust finished hockey, they have last 4 of the file name to follow

Which firmware you on now?

 

[CAO]

N960usqs1arja

 

[mustang7757]

N960usqs1arja

Ok try file after you click on ARJA TO ARL2 DOWNLOAD TO SD CARD

 

[Miccal McMullan]

Ok try file after you click on ARJA TO ARL2 DOWNLOAD TO SD CARD

I'm still on baseband N960USQU1ARH4 and can't get updates to work... any luck doing these updates via sd card?

Thanks,
Miccal

 

[mustang7757]

I'm still on baseband N960USQU1ARH4 and can't get updates to work... any luck doing these updates via sd card?

Thanks,
Miccal

If the SD card didn't work you'll need to use Odin. I'm currently going to my hockey game . You can Google and watch you tube to get familiar how to do this and I can help later when I get back after my game.

 

[mustang7757]

I'm still on baseband N960USQU1ARH4 and can't get updates to work... any luck doing these updates via sd card?

Thanks,
Miccal

Have you had a chance to look up Odin ? It's not hard .