https://www.dropbox.com/s/jx26rdyp2tl71ek/Share_Everything_TRG_Indirect.pdf
see page 4 on the right side about exchanges and returns
best buy is selling the phone but verizon selling you the plan
That is exactly why it DOES work from Best Buy. VZW's return policy is 14 days. BB's is 30. BB got my renewal approved by VZW and the man from BB said if I return my new phone, a Motorola RAZR, before 30 days, that's THEIR transction...not Verizon's.