I've had both, the Storm 1 and 2, and being completely honest, I didn't have a problem with neither. They were far from perfect, and certainly never lived up to the "iPhone Killer" expectations, but I can't say that they didn't suit my needs. I operated both the stock software and even built a few of my own...and again, until the last couple of "outdated BB OS" months, I didn't experience any of the reboots, nor any other problems that most experienced. The only problem was, RIM/ VERIZON just stopped updating the phone, keeping it uncompetitive in the smartphone arena. The last straw was when, instead of releasing a new Storm or even updating the current OS, they (RIM) released a flip phone. YES...ladies and gentlemen, welcome to the 90's, where FLIP PHONES are the new craze (sarcasm included).
Now...once I left, and played with an HTC Incredible for a couple of weeks, I knew that I had been deprived for quite some time, and I was just salivating for the Thunderbolt to drop. So far (knocking on wood), I haven't experienced any of the rebooting problems others seem to be having, my extended battery gets me through the day, and my 4G is on point (I'm working off of my HotSpot as I type) and other than just familiarizing myself with the Android software, I am in heart with this phone.
I will say this though about the BB Storm 2.
Hoping that I'll never have to use it, It will make one helluva backup phone.
Wow...this pretty much sums up my road to the Thunderbolt, as well as my emotions throughout, perfectly.
...and certainly never lived up to the "iPhone Killer" expectations...
Funny to mention that, because it certainly seems that way, but think back to when the BB Storm 1 dropped back in Nov '08...
The iPhone 3G had just been released a few months prior. The thing is, while everyone was "OOO-ing and AAHHH-ing" the new iPhone, I for one, wasn't impressed at all. Still no video camera, no multi-tasking, email support that was pale in comparison (and this is a HUGE priority for me), and requirement to activate via iTunes (among a long list). I had a chance to play around with one that my friend owned, and while I was very impressed with the browser and the whole "app experience", I knew that it just wasn't for me. When the BB Storm came out, I was definitely ready to jump on that ship. I had already been using (and administrating) BlackBerries since 2004, so I was very comfortable with the OS -- it truly was exactly what I was looking for.
Add the customizable profiles and all of the other traditional BB features, and was DEFINITELY the right phone for me at the time. No regrets at all on that purchase.
When I got the Storm2 in Dec of '09, my sister had just purchased the Droid Eris. Once again, I was impressed with what I saw, even more so than with the iPhone. The quick browser, google maps, app support, widgets, etc. I was very impressed. At the same time, it just seemed to "buggy" and "raw" at that time. Android wasn't quite ready for me yet, and I decided to go Storm2 instead of getting a Droid...but in the back of mind, I was fully aware that when my next upgrade came around, I would probably be considering Android quite heavily.
Fast forward again to Dec 2010... I've had my Storm2 for a year (which is when I start to get the itch), there is absolutely ZERO in the rumor dept regarding Storm2, or any full touch screen device on VZW...or any enticing keyboard BB for that matter. Device OS development had gone completely stale...OS 6 was an improvement, but seemed to be at least year behind when it finally arrived. I told myself I'd wait a few months and see what new device would pop up once 4G LTE got rolling...and much to my surprise (sarcasm), there were absolutely ZERO blackberries in the early 4G pipeline. No new Storm series until at least next fall...if at all.
Yup, the decision was easy. I could not be happier with the Thunderbolt, and there's a very good chance I would have chosen it over a 4G Storm 3 anyway even if one were available...but the decision was easy because BlackBerry decided to not even show up to the fight.