I got lucky with mine. I ordered on 6/9 with an original ship date of 7/8. Had some minor issues and the CSR said she would call me back if there was a problem. No call, no problem consider the phone ordered. I called back the next morning and the order still wasn't placed. I figured to give it to that nite.
As life would have it I didn't have a chance to call again until 6/15. Found out my order was never placed! Went through all kinds of fighting with the CSR. Wanted an extended battery but settled for them moving up my NE2 date 4 months for an extra $50 off.
By Friday I was calling all the 3rd party vendors I knew. I actually found a Best Buy with DIncs in stock but they wouldn't hold it for me. Called Verizon to cancel my order and got into a fight with the CSR. She wouldn't let me cancel my order and she also said if I went to get the phone at BB they wouldn't even be able to activate it on my account. I flipped. Told her when I hung up I was going to buy an iPhone (my contract was up).
Called back got another CSR. She was much more helpful. Said I can go pick it up. No problems. Just refuse the package when it comes. She even called BB to make sure they had a phone. I went to pick it up at 5 that night. Got there and they wouldn't accept a $50 discount VZW told me they would. Put $50 down on the phone called VZW back again-this is call 3 today, 6 total-from the parking lot. After more fighting they say they will credit my account the $50.
At long last I get DInc.
As life would have it I didn't have a chance to call again until 6/15. Found out my order was never placed! Went through all kinds of fighting with the CSR. Wanted an extended battery but settled for them moving up my NE2 date 4 months for an extra $50 off.
By Friday I was calling all the 3rd party vendors I knew. I actually found a Best Buy with DIncs in stock but they wouldn't hold it for me. Called Verizon to cancel my order and got into a fight with the CSR. She wouldn't let me cancel my order and she also said if I went to get the phone at BB they wouldn't even be able to activate it on my account. I flipped. Told her when I hung up I was going to buy an iPhone (my contract was up).
Called back got another CSR. She was much more helpful. Said I can go pick it up. No problems. Just refuse the package when it comes. She even called BB to make sure they had a phone. I went to pick it up at 5 that night. Got there and they wouldn't accept a $50 discount VZW told me they would. Put $50 down on the phone called VZW back again-this is call 3 today, 6 total-from the parking lot. After more fighting they say they will credit my account the $50.
At long last I get DInc.