DS File app causes my Turbo to freeze on the Emergency Call screen

[Big Kill]

Title says it all. I downloaded it yesterday and tried to use it twice and both times I had to do a factory reset to get things working again. Really a shame as I was looking forward to accessing my Synology diskserver from my phone. Other than that - LOVE the Turbo. have not had any problems with it since I got it last November. Even traded in my wife's second gen Moto-X that seemed to have all kinds of problems for a 2nd Turbo for her.
Does anyone have DS File working for them in their Turbo?

Tim

 

[B. Diddy]

Welcome back! It might be helpful to email their support team: support@synology.com

 

[Big Kill]

LOL! Actually, B, I did do that and got this reply:
This is an undelivered notice to mail subject: DS File problem
A valid ticket ID is not found in your email. If you are seeking for technical support, to ensure prompt reply, please submit a ticket from Synology Website:account.synology.com/support/support_form

這是退信通知，主旨 - DS File problem
您的信件標題並未包含有效的案件單號。若您需要技術支援解決使用產品的問題，請填寫以下的表格來獲得適切的支援服務：
account.synology.com/support/support_form

Best Regards,
Synology Technical Support

You oughtta see the hoops one has to jump through to get a ticket!

If anyone has another suggestion for an app they like that can access my files while on the road, I'd appreciate it!

Thanks,

Tim