Galaxy buds gift SOLD OUT

So there is an actual “shop Samsung” app. Is that what I’m looking to download for the wife and I?

The app will already be installed on your phone, along with other Samsung apps, you'll just need to sign into your account or create one, if you don't have one already.
 
I chatted with Samsung support the other day, they said anything on the Samsung.com shop

This is where I read "The company ran through its stock of Galaxy Buds as a preorder initiative, but a gift card that can be used on anything else Samsung sells isn’t a bad replacement". I thought The Verge was pretty reliable but who knows

https://www.theverge.com/good-deals/2019/3/2/18246207/samsung-galaxy-s10-preorder-promo-sling-tv-channel-bundle-discount-apple-watch-deal
 
That's what I don't know for sure. Has Samsung clearly said anywhere that it can be used on anything?
On the mobile version of their website they do have a note at the top of the pre-order page saying you can get the buds with the $130 GC. The note doesn't show up on the Shop Samsung app.
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Thanks, that's exactly what I was looking for. I pre-ordered from Best Buy before the Buds sold out but hopefully I still get the ecertificate since I prefer the black buds.
No problem! I pre-ordered through Best Buy after the buds had sold out as well so I was relieved to see in writing that the buds qualified! The buds were a huge reason for me to pre-order.
 
Thanks, that's exactly what I was looking for. I pre-ordered from Best Buy before the Buds sold out but hopefully I still get the ecertificate since I prefer the black buds.

You should. Even though the Buds may be gone, it doesn't look like there's a limit on the number of certificates
 
From what I understand best buy might have there own pool of buds so that is good or bad depending on come\speed you want them. Lol
 
From what I understand best buy might have there own pool of buds so that is good or bad depending on come\speed you want them. Lol
Best buy doesn't have any buds, they all come from Samsung. Or did you mean Samsung has some set aside for places like best buy and the other outlets.
 
well I don't know if this is true but Samsung told me if I pre-ordered before they ran out that I should get them. Best Buy told me that as soon as I get the phone I just need to sign in and sign up for them cuz there's only a 132,000 and that if I don't make it to get a pair then I'll get the E certificate which is fine and I would probably go for black too but I won't be upset if I get the white ones right away.
 
I preordered at best buy now they are saying they may not have the buds for us but may compensate by giving me more for my current phone for trade in
 

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