Galaxy Watch4 pre-ordered, anyone else?

[fuzzylumpkin]

Unfortunately, having absolutely no idea what's going on is pretty standard for customer service representatives.

The website still says the 27th for me, Samsung need to take their thumb out.

 

[arunma]

lol OK get this. Literally ten minutes after I typed my last post, my Shop Samsung app gave me a notification that my order has "partially" shipped. The app still has the same info, but on Samsung.com it says that my watch has shipped, but the band and the trio charger have not. Which is fine with me, but this has been a confusing day indeed! And to make matters even weirder, the email they sent me says that "all or part of" my order has shipped. What even does that mean?

Samsung: what on earth are you guys doing???

 

[kbboykin]

lol OK get this. Literally ten minutes after I typed my last post, my Shop Samsung app gave me a notification that my order has "partially" shipped. The app still has the same info, but on Samsung.com it says that my watch has shipped, but the band and the trio charger have not. Which is fine with me, but this has been a confusing day indeed! And to make matters even weirder, the email they sent me says that "all or part of" my order has shipped. What even does that mean?

Samsung: what on earth are you guys doing???

I can't event get a partial shipment. I spent time with a CSR who claims to give me another 10% off total order up to $100 for my inconvenience. I could care less about the additonal discount. I just want the watch to be shipped and the band can come anytime thereafter as it is not critical. I'm almost ready to just order the dang watch from Best Buy or Amazon to move on and sell one or the other once the dust settles.

 

[arunma]

I can't event get a partial shipment. I spent time with a CSR who claims to give me another 10% off total order up to $100 for my inconvenience. I could care less about the additonal discount. I just want the watch to be shipped and the band can come anytime thereafter as it is not critical. I'm almost ready to just order the dang watch from Best Buy or Amazon to move on and sell one or the other once the dust settles.

I feel the same way about all this. Honestly I would forget what the rep says. Samsung's customer service doesn't know what they're talking about.I bet in the next day or so you'll get a shipment notification.

 

[Darwm]

Galaxy watch classic shipping dates are pushed back to September 10 now in canada

 

[kbboykin]

I feel the same way about all this. Honestly I would forget what the rep says. Samsung's customer service doesn't know what they're talking about.I bet in the next day or so you'll get a shipment notification.

If I don't by tomorrow, I'll go with either Best Buy or Amazon. This is the absolute worse pre-order I have ever experienced.

 

[fuzzylumpkin]

I feel the same way about all this. Honestly I would forget what the rep says. Samsung's customer service doesn't know what they're talking about.I bet in the next day or so you'll get a shipment notification.

Hopefully we all do! Especially me... Haha.

Honestly this wouldn't bother me so much if they hadn't taken full payment last week. Awfully bad form.

 

[theobject]

Funny thing is when I ordered my wife's they charged her card right away. For mine, I still have not been charged, although yesterday there was $0.76 credit posted to my card by Samsung and now it's gone. I think they were testing to make sure my card worked, but that's really odd.

 

[Nodnerb]

Galaxy watch classic shipping dates are pushed back to September 10 now in canada

Where did you see that? I ordered the regular watch 4 and a z flip 3, but curious none the less.

I ordered on the 16th and haven't had any updates, changes or communication at all since then from samsung. But, my card has been charged of course.

Isn't samsungs pre-order slogan, "get it before anyone else"? My order page still says "will ship on 25th" though so I'm still holding out hope. Not impressed with so many of us getting our dates pushed into mid sept.

 

[arunma]

Where did you see that? I ordered the regular watch 4 and a z flip 3, but curious none the less.

I ordered on the 16th and haven't had any updates, changes or communication at all since then from samsung. But, my card has been charged of course.

Isn't samsungs pre-order slogan, "get it before anyone else"? My order page still says "will ship on 25th" though so I'm still holding out hope. Not impressed with so many of us getting our dates pushed into mid sept.

If Samsung's latest info to me is correct, I'll have my watch about 12 hours before anyone else. I guess that's technically "before anyone else." If I'd known it would be this complex I may have just gone through my carrier.

Man, what a bleepshow. ??????

 

[Nodnerb]

Now I can't even check my orders on the website. Keeps saying I have no orders.

 

[felloffthetruck]

Verizon watch finally on the move. Picked up today with a delivery day date of the 26th.

 

[Jewels81]

Ordered Samsung galaxy 4 44mm in green from Samsung on the 18th. Been saying September 17th since til now I checked and it now says October 1st. Well least my z fold 3 in green and most of accessories says August 30th still lol. Only the 2 smart tags + that I got free changed to September 8th. It's ok tho. While yes I want my watch but I want the phone more and sooner lol.

 

[Raju1300]

Mine got shipped today, arriving Friday!

 

[kbboykin]

Went ahead and ordered the Black 44 mm GW4 from Best Buy and will pick it up in the store on Friday (hopefully). Will cancel if Samsung gets there act together, otherwise will sell it after my "pre-order" ships/arrives.

 

[fuzzylumpkin]

Mine got shipped today, arriving Friday!

What model?

 

[stogie5150]

Ordered two on the 11th, GW4 44mm Bluetooth and GW 4 Bluetooth 40mm for my wife, got FedEx tracking yesterday, and right at the top it says :

"Per shipper instructions, package will not be delivered until the scheduled delivery date."

Delivery is the 26th, Per Fed Ex.

I too paid the 12 bucks for expedited...now I am interested in hearing if you didn't pay for expedited when does your watch come?

 

[Jewels81]

Ordered two on the 11th, GW4 44mm Bluetooth and GW 4 Bluetooth 40mm for my wife, got FedEx tracking yesterday, and right at the top it says :

"Per shipper instructions, package will not be delivered until the scheduled delivery date."

Delivery is the 26th, Per Fed Ex.

I too paid the 12 bucks for expedited...now I am interested in hearing if you didn't pay for expedited when does your watch come?

Congrats. My Galaxy Watch 4 44mm in green was saying delivery on September 17th. Now says October 1st. I didn't pay for expedited.

 

[mlblack16]

Delivery is the 26th, Per Fed Ex.

I too paid the 12 bucks for expedited...now I am interested in hearing if you didn't pay for expedited when does your watch come?

26th, same as you and no expedited shipping for me

 

[fuzzylumpkin]

Hold on, Something just occurred to me... In this message I posted earlier, which I'll post again below. Samsung say my order will now be delivered by Sunday September 9th...

The 9th of September is a Thursday...

Are Samsung actually so incompetent that they can't read a calendar?

"Dear Samsung customer, we regret to inform you that, due to circumstances beyond our control, your order has been delayed, this will now be with you by Sunday 9th of September. Our courier partners will be in touch when your product has been dispatched and we will also contact you via email. We apologise for any inconvenience this has caused. Thank you for your patience and understanding."