How many have canceled pre-orders for the Pixel 2 XL?

[Zod1010]

Google's response needs to be appropriate and take care of this with bad devices, but it doesn't need to be public and it doesn't need to be at the same scale as the hyperbole coming from the tech blogs.

I would disagree with your assessment. At some point Google needs to control the narrative. There's been a ton of bad press (some deserved, some hyperbolic). But if Google does something quiet, behind the scenes, the only thing the average person will be aware of is the hyperbole they heard first.

 

[Aquila]

I would disagree with your assessment. At some point Google needs to control the narrative. There's been a ton of bad press (some deserved, some hyperbolic). But if Google does something quiet, behind the scenes, the only thing the average person will be aware of is the hyperbole they heard first.

From a marketing standpoint they're already screwed and that fight is over. From a customer satisfaction standpoint, they still have to push hard to maintain their standards.

 

[Jaycemiskel]

From a marketing standpoint they're already screwed and that fight is over. From a customer satisfaction standpoint, they still have to push hard to maintain their standards.

Yeah, marketing wise they're in trouble. My wife doesn't follow phones at all, and she was like, I think you should cancel your order for that phone. They're having problems with the screen.

 

[PowrDroid]

Right now it is 54 keeping their pre-ordered Pixel; 29 cancelling their order.

That is a 35% rejection rate. I'd call that a high rate.

 

[Aquila]

Right now it is 54 keeping their pre-ordered Pixel; 29 cancelling their order.

That is a 35% rejection rate. I'd call that a high rate.

But that's 35% of super nerds who are obsessed with tech, involved in super nerdy forums type shenanigans and happened to stumble upon this thread, in a browser and took the time to vote. Not really a random sample size...

 

[PowrDroid]

But that's 35% of super nerds who are obsessed with tech, involved in super nerdy forums type shenanigans and happened to stumble upon this thread, in a browser and took the time to vote. Not really a random sample size...

Oh, you mean people that would pre-order a phone the microsecond the shopping cart goes live?

Yeah, those people.

 

[Almeuit]

Why is it in limbo?

No clue. It just sat. Google can't tell me what is wrong but it hasn't shipped and was supposed to 2 days ago .

 

[Zod1010]

Your response made no sense whatsoever. Just figured I should let you know.

Here you go:

Dictionary.com | Meanings and Definitions of Words at Dictionary.com

 

[Zod1010]

Your response made no sense whatsoever. Just figured I should let you know.

Maybe this will help:

Dictionary.com | Meanings and Definitions of Words at Dictionary.com

 

[Law2138]

I cancelled mine, before all of these display issues arose, so my decision wasn't based on that.

My decision was based on cost (which probably indicates I shouldn't have ordered in the first place). But at the cost I was looking at, there IS no way I would proceed with the purchase.

I have high expectations of Google.

 

[Pinhead117]

If I wanted to earn respect and trust from the public as a reputable smart phone manufacturer, I would respond as quickly and extensively as Samsung did with their Note 7 fiasco.

 

[Aquila]

If I wanted to earn respect and trust from the public as a reputable smart phone manufacturer, I would respond as quickly and extensively as Samsung did with their Note 7 fiasco.

There's a pretty huge difference between 3 or 4 tech writers complaining about display colors (and later admitting that they never used sRGB on older Google phones or Basic on Samsung, etc) and devices that were a danger to the public.

 

[Wiley_11]

There's a pretty huge difference between 3 or 4 tech writers complaining about display colors (and later admitting that they never used sRGB on older Google phones or Basic on Samsung, etc) and devices that were a danger to the public.

At the very least they could say they are extending the return window for the burn in issue.

 

[Kaenon11]

I don't want to sidetrack my own thread but what laptop you thinking about?

I am looking at:

Razer Blade Pro (1060 FHD version)
Razer Blade (14")
MacBook Pro (15" newest version)
Dell XPS 15 (newest version)
Surface Book 2

And lastly, the Pixelbook (16GB RAM version). Had a Chromebook Pixel LS and it was awesome. Sold it for more than I paid for it, 1.5 years after getting it :s

 

[Pinhead117]

For a billionaire company like Google to put out a sub-par display because of using LG panels instead of Samsung is an insult to any consumer's wallet. If Google wants to compete with Apple and Samsung, they should step up to this trouble, however minor. They are asking a premium price, I would expect a premium device. It's the display, just one of the most important aspects of a smartphone experience.

 

[Zendroid1]

For a billionaire company like Google to put out a sub-par display because of using LG panels instead of Samsung is an insult to any consumer's wallet. If Google wants to compete with Apple and Samsung, they should step up to this trouble, however minor. They are asking a premium price, I would expect a premium device. It's the display, just one of the most important aspects of a smartphone experience.

I bet they used LG panels because the Samsung one's this size are hard to get at this time (supply issues).

 

[pappy35]

Lol, I'm quickly noticing a trend of flawed information here. A poll on a forum does not include the masses. People forget, Google can control search results too. Just saying...

Lol, I'm quickly noticing a trend of flawed information here. A poll on a forum does not include the masses. People forget, Google can control search results too. Just saying...

...was that a glitch in the Matrix?

PS - I cancelled my order after I voted so that very unscientific poll is now 42.11% among the highly literate, technically savvy, self-selected, non-controlled study group.

 

[Zendroid1]

I never intended this poll to be an exact slice of the average user. I just wanted to see what people here were doing.

 

[EnemiesInTheEnd]

For a billionaire company like Google to put out a sub-par display because of using LG panels instead of Samsung is an insult to any consumer's wallet. If Google wants to compete with Apple and Samsung, they should step up to this trouble, however minor. They are asking a premium price, I would expect a premium device. It's the display, just one of the most important aspects of a smartphone experience.

Google prices their phones way too high.

 

[vansmack]

I bet they used LG panels because the Samsung one's this size are hard to get at this time (supply issues).

I hope that the narrative is a that they were too hard to get and not that Google went the more inexpensive route.

I suspect the "Pixel 2 XL screen troubles" narrative will disappear to the back pages on November 3rd when the inability to get an iPhone X before Christmas becomes all the rage.