I cant scroll in the android Setting anymore // Samsung A3 2016 Android 6.0.1

[AC Question]

Hi everyone,

since this afternoon I have a extreme odd issue, when i go to my setting on my Samsung A3 2016 it scrolls automatically to the very button and i can not scroll up again.

yesterday evening I done the latest android update, hoping this would solve my issue of my phone randomly restarting and did sort my contacts before, having moved my contacts by error from my phone to my Samsung account, as i realised that i can not access the menu points further up.

I have googled for the entire afternoon but could not find anything and even changed my animated wallpaper to the standard one but nothing did help.

any ideas?

Thanks a million

 

[B. Diddy]

Welcome to Android Central! First, do a cache partition wipe: HOW TO: Enter Recovery Mode on Samsung Galaxy A3 (2016)

If that doesn't help, then see if the problem persists in Safe Mode: How do I use Safe Mode on my Galaxy A3?