[Instruction] How to get a new phone and keep (legacy) Unlimited Data on Verizon

[Mthr1]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

I had mixed results.

The good news is that my phone got shipped last week, received yesterday, swapped the sim card from my 2nd line phone into it, and everything works just fine. UDP is intact...for now.

This morning, I tried upgrading my phone on line 1. Since I had to use my primary line to order the 1st phone, the upgrade shows used on my primary phone number. So when ordering the 2nd phone this morning, I transferred the upgrade from line 2 to line 1 through the Best Buy ordering process. It allowed me to place the order, but then I got the "problem with your order" email about an hour later.

The problem is now both lines are showing the upgrades are used and both contracts have been extended as of this morning? I don't know if it will reset the one line once the Best Buy order cancels. If the dates and upgrade eligability doesn't reset after the order cancels, then I will have to go to Verizon and try to convince them that I never upgraded the line and see if they can reset the upgrade date.

Fun, fun...at least my 2nd line is upgraded successfully. Not a total loss.

 

[NW05gtoWA]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

How long did it take BB to rest your VZW account back to say that you have an upgrade again after canceling your order?

 

[Mthr1]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

How long did it take BB to rest your VZW account back to say that you have an upgrade again after canceling your order?

That's what I would like to clear up also.

 

[Willie2Shoes]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

I don't know this for fact, but you should be able to contact Verizon, have them verify the order was cancelled with BB and correct the upgrade date. I am still waiting for BB to cancel my order, that is why I can't say for sure. Day 6....the wait continues. Keep your fingers crossed for me.

 

[NW05gtoWA]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

i just called and canceled my order with BB which they did, original i got the problem email and i called and canceled it, but my VZW account said the my upgrade date was 2016 and that i still have UDP, i canceled on Friday i have my money back but my VZW account still has not been fixed.

 

[Mthr1]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

i just called and canceled my order with BB which they did, original i got the problem email and i called and canceled it, but my VZW account said the my upgrade date was 2016 and that i still have UDP, i canceled on Friday i have my money back but my VZW account still has not been fixed.

I would do a print screen of your account order screen from Best Buy showing that the order is canceled. Then I would run the printout over to a retail VZW store and show them that your order was canceled and that you need them to readjust/reset the contract and upgrade dates. That is going to be my pitch if my account reflects the same thing after the order is canceled.

 

[th3b3]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Phone is taking forever to activate. I can dial out and receive email but cant receive calls. Just says "Please wait for activation"

 

[th3b3]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

ok nevermind I powered my phone off, removed the sim, replaced the sim, powered on and now its fine. Maybe that will help someone who is stuck

 

[Willie2Shoes]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

According to VzW, if the device didn't ship your contract date should be corrected within 24-48 hours....we shall see.

 

[dss2000]

Re: [Instruction] How to Keep Unlimited Data on Verizon

Do I have to activate a phone before selling it? I was just going to use my upgrade, not activate it but open it and remove the sim, then sell the phone, thus I think, keeping my unlimited data. Or does Verizon require us to activate the phone in order to get the subsidized price. I've been given different responses from CSRs. One said I'd owe the full price if it isn't activated on my line in 30 days, another said its no problem, and still another had no clue.

Last time I sold one was about 2 years ago. To get the best price I didn't wan't to open the box and just sold it, never opened or activated it. At that time the SIM came in a separate pouch. Didn't have any problem.

 

[Krifred]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Thanks Dus-10. So just to be clear,in addition to the above instructions you provided, when on the BB site I should select the "Cell Phones with Plans" option as opposed to the "Cell Phones with No Contract" option, right?

 

[xph3nomx]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Currently my order is stuck on "processing order" on Bestbuy. It's been over 48 hours since I placed the order, and I received that "please call us" email when I first placed my order but didn't do it. Should I go ahead and assume it's not going to ship? Also, I tried doing the same thing on Costco's cell phone website, but when I click "existing customer, keep current rate plan", it was giving me options for the different tiers before I could move on. Here is a picture:

Any suggestions?

 

[K_Quinn]

Re: Best Buy Mobile lets me keep Unlimited Data Plan on Verizon?

I also was not charged the upgrade fee.

Sent from my VS980 4G using Tapatalk

I upgraded 2 lines. Only 1 was charged an upgrade fee, it was the line I had issues with activating anyway. But to keep the UDP I wont complain

 

[anrichardson]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

For the best buy users, try clear browser data. I cleared Chrome data etc and walked through the process without any info of changing data. Now I was able to get LG G2 and keeping UDP via costco, which they have changed their site now. But buy clearing browser data I was able to go through the process through Best Buy. I did not buy yet, because I'm waiting for G3 to be released. Good Luck.

 

[Dus-10]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Thanks Dus-10. So just to be clear,in addition to the above instructions you provided, when on the BB site I should select the "Cell Phones with Plans" option as opposed to the "Cell Phones with No Contract" option, right?

Correct! And choose the keep exsisting plan. It should only have Line Access Fee as an option after.

Just an update... Got all three phones with UDP still intact. Still waiting to see the $35 activation fee pop up on my bill. I've heard some people say they weren't charged so hopefully it won't.

For all that got the order problem, You don't need to wait a week for the order to cancel itself. Just call BB mobile and they can cancel it for you. Just don't give them you VW info.

 

[Dus-10]

Re: Best Buy Mobile lets me keep Unlimited Data Plan on Verizon?

Tried reading through the thread but want to be sure I get the order right. If I have an available upgrade on the primary line and a secondary line on a family plan, what is the best order to take? Order new phone on main line, activate with existing sim from main line, transfer upgrade from secondary line to main line, order new phone, activate with sim from secondary line?

First primary. Then transfer any secondary line upgrade to primary and upgrade again until all your lines have new phones!

 

[Mthr1]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Correct! And choose the keep exsisting plan. It should only have Line Access Fee as an option after.

Just an update... Got all three phones with UDP still intact. Still waiting to see the $35 activation fee pop up on my bill. I've heard some people say they weren't charged so hopefully it won't.

For all that got the order problem, You don't need to wait a week for the order to cancel itself. Just call BB mobile and they can cancel it for you. Just don't give them you VW info.

What method did you use to get your 2nd and 3rd phones? After I got my 1st phone through BB and successfully activated it, I went back in the next day to order my 2nd phone for my other line. My primary line was used to upgrade and order my 1st phone. Since I knew placing an upgrade order on my secondary line always comes with an "order problem" email, I knew I had to order it using my primary line again.

I transferred the available upgrade from my secondary line to my primary line, using the Best Buy ordering system. Checked out as I did with my previous order. Two hours later, I got the email. Checked my VZW account and it shows that the contract date was extended to years that morning and upgrade is perceived used.

So now I have to have the ordered canceled and hope that it automatically resets my dates and upgrade eligibility so that I don't have to wrestly with Verizon to convince them to revert those dates back.

 

[fkslksj]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Just wanted to add the success that I had with this via Costco online service. There was absolutely no mention of changing the data for upgrading and its why I went through them instead of best buy. I got the G2 for my wife and her line was the main line. The G2 was only $0.01 with new 2 year deal. But am a little nervous that it will change when my cycle is over which is June 1st.

So add me to one of the successful ones. Go to Costco online not in store.

Note: No issues at all. Order went through right way.

So I tried to go with your suggestion by going with Costco, but when I try to "Upgrade my phone and keep my current plan", I get a set of options for 2gb, More Everything, 5gb, and 10gb. Which one did you select to maintain your UDP?

 

[anrichardson]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

So I tried to go with your suggestion by going with Costco, but when I try to "Upgrade my phone and keep my current plan", I get a set of options for 2gb, More Everything, 5gb, and 10gb. Which one did you select to maintain your UDP?

I tried it again and I am setting the same thing. Don't know if they fixed it after I bought from them. But I retired again from Best buy after clearing data, cookies, etc from chrome and was able to get to the carry without any data change. I just didn't but.

Sent from my SCH-I535 using Tapatalk

 

[ThrottleAbuse]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

So I am trying to upgrade my Galaxy Nexus. It is the primary line and its eligible for an upgrade. I want a S5. The best buy site keeps saying "Sorry, there was a problem. Please try again." When I try and check availability. What am I doing wrong? Bill is paid in full and setup for auto payments. And will the sim out of my Galaxy Nexus work for this trick?