"I've ordered my Nexus 5X" (Order & Shipping Discussion)

[Adam Zeis]

My 32gb Ice is processing now so it hopefully will ship soon.

Ditto. Still shows arriving October 27-28.

 

[trimfast]

So after still no movement it took me another web chat session and over 30 mins for the representatives to finally get the google wallet team involved that my payment information was causing a problem. I find it hilarious that we all have to call, or chat in to get any action on anything if it didn't go through smoothly. I now have my phone processing, and should be shipping soon. I guess I will call that a win. However, will have to go through this with the 6P all over again. Yay

 

[Zendroid1]

Ditto. Still shows arriving October 27-28.

Same dates I have. I have a feeling they will ship early. Keeping my fingers crossed!

 

[SeanFL]

If it helps anyone, mine changed to shipped yet didn't show a tracking number for about a day and a half. The email finally came and indeed it had shipped the day prior. I'm in Florida, it's arriving tomorrow (Thursday). During the time it said 'processing' there was a hold on my credit card. Then the hold slipped away (they only last for a few days) and there was not a charge shown. I'm sure it will show up with the credit card company shortly.

 

[DWolf1231]

You can see the fedex information by using the "Track by Reference #" feature (as opposed to tracking #). Use the part of your order number that comes AFTER the period. That'll tell you if a shipping label has been created well before you receive a shipping e-mail from Google/Fi.

 

[SeanFL]

Ordered about 5 usb type c cables and wanted to share that this one appears to be the nicest now that they have all arrived and are waiting to plug into the 5X.

It has a smaller plastic area right next to the connector and seems very well made. Black & white options, 3 and 6 feet. $9 on amazon. And it might get to you the same day your phone arrives if you order soon

 

[Adranalyne]

I can say that I'd be a little bothered if I ordered on the first day, chose next day shipping, and watched people who ordered it this week get it before me. I ordered on 10/05, cancelled the order, and reordered on 10/11 to change to next day shipping. I already have my phone and that's a slap in the face to those of you who preordered immediately. Hopefully Google is paying attention to this and fixes these issues for their next product launch.

 

[PhiPsi32]

I didn't place my order until Monday afternoon, October 19th. Just got my shipping notice. Which one of you is going to cry 1st. Try to keep things in perspective. It's just a phone. Next year you'll all be whining about the same thing.

Posted via the Android Central App

I don't look at it as just a phone. It's a symbol of freedom . . . an unlocked phone, compatible with any network, and absent of carrier manipulation. Every phone in the hand of a consumer is a statement that people want something different from the carrier paradigm.

Yeah, so, each 5X is really a little bundle of freedom . . . and that's pretty cool. The fact that it can surf the web and send text messages . . . well that's just a bonus . . . .

[Edited to include Quote]

 

[SaSqUaDgE]

I can say that I'd be a little bothered if I ordered on the first day, chose next day shipping, and watched people who ordered it this week get it before me. I ordered on 10/05, cancelled the order, and reordered on 10/11 to change to next day shipping. I already have my phone and that's a slap in the face to those of you who preordered immediately. Hopefully Google is paying attention to this and fixes these issues for their next product launch.

I agree, it is a huge slap in the face by Google. I keep seeing people receiving there phones when they ordered them within the last week. It's pretty frustrating actually especially when no one at Google seems to have any answers. My credit card is fine and hasn't had any issues or holds but still nothing. As a developer I was hoping to get it soon to start testing my application on the device since some features don't run well on the emulator. My order number changed from a green color to gray, not sure if that means anything or not. I swear Google hates me.

 

[Zendroid1]

I can say that I'd be a little bothered if I ordered on the first day, chose next day shipping, and watched people who ordered it this week get it before me. I ordered on 10/05, cancelled the order, and reordered on 10/11 to change to next day shipping. I already have my phone and that's a slap in the face to those of you who preordered immediately. Hopefully Google is paying attention to this and fixes these issues for their next product launch.

Yep, I had to re-order 2 days ago and I placed my original order within 2 minutes of the ordering going live. My original order wouldn't let me change payment method through their website. It was a Google error (admitted by them) and the only way to fix it was to re-order and lose my spot. They did say so sorry though!

 

[Ryan Matthew Headley]

I didn't order on September 29th, and I didn't select one-day shipping; however, I totally understand the frustration of those who did and have still not received their devices.

I would like to add that this seems to be indicative of larger problems with Google's processing of orders. Look at the number of people who have had to diagnose their own paypment problems after no nofication from Google. And while in some cases it appears that Google under-promised, in others it over-promised. What is the point of providing a shipping date if it means nothing? Errors like that either come from ignorace or neglect, and I'm not sure which is worse.

Maybe it simply isn't possible for a company whose basis is ideas and software to perform well when handling an actual physical product.

 

[Bryj91]

Contacted the support team AGAIN (4 times, i know its ridiculous). This time they told me there was a hold on my DCthat should be lifted and the phone will ship tomorrow.

Posted via the Android Central App

 

[rdcamero]

I was told the 23rd to.If you ask them why it shows leaves warehouse by 22nd on their store page their only answer is that it may ship sooner.I will be asking for my $18.99 next day shipping back if they miss their date and it drags out over the weekend.

Same here and just talked to a rep, they said it hasn't shipped yet and wasn't planning on it until the 23rd. Even though I ordered 9/30 and next day shipping

 

[Bryj91]

I agree, it is a huge slap in the face by Google. I keep seeing people receiving there phones when they ordered them within the last week. It's pretty frustrating actually especially when no one at Google seems to have any answers. My credit card is fine and hasn't had any issues or holds but still nothing. As a developer I was hoping to get it soon to start testing my application on the device since some features don't run well on the emulator. My order number changed from a green color to gray, not sure if that means anything or not. I swear Google hates me.

Mine changed from green to gray as well. Weird...

 

[Gator_Girl_407]

Mine changed from green to Grey as well. Ordered 10/14, pending, est. Delivery Oct 30-Nov 3. 16gb ice

Posted via the Android Central App

 

[SmogHog]

My Nexus 5X 32GB Carbon and Speck Candyshell case were delivered here in NW Austin TX

 

[sinatag]

I know this has been asked, but does this require signature for delivery? I might not be home tomorrow. I was just thinking of leaving a note on the door....

Posted via the Android Central App

 

[Kamin]

Ordered 9/29 32GB Carbon free shipping. Just got my email today at 3:42 pm CDT that it shipped. Expected delivery by Wed 10/21.

Delivered today as promised 11:48 am.

 

[Adam Zeis]

I know this has been asked, but does this require signature for delivery? I might not be home tomorrow. I was just thinking of leaving a note on the door....

Posted via the Android Central App

No. Everyone that's mentioned noted they didn't have to sign for it.

 

[maj71303]

32GB 5x quartz that I ordered on 10/15 for my wife just shipped today form the play store.