"I've ordered my Nexus 6P" (Order & Shipping Discussion)
- Thread starter Almeuit
- Start date
lol I wish we could use the middle finger emoji (targeted at Google, not you) here!
Question, is that the box? Or is that just a weird picture? I'm confused.
This month-long ordeal is finally over!
Launch day pre-order (64 Al) was horribly delayed, ordered a 2nd 64 Al on Monday out of frustration which shipped before my pre-order. Pre-order actually shipped later that day so I got stuck with both. Picked up one phone yesterday and the 2nd to be delivered later today. Besides having an unwanted 2nd phone, I'm happy with this phone after waiting so long!
I'm still debating whether to refuse delivery of the 2nd phone, send it back with a return shipping label, or just sell it. Good luck to the rest of you still waiting. And for those of us on the yearly upgrade schedule, let's hope next years launch goes smoother.
Launch day pre-order (64 Al) was horribly delayed, ordered a 2nd 64 Al on Monday out of frustration which shipped before my pre-order. Pre-order actually shipped later that day so I got stuck with both. Picked up one phone yesterday and the 2nd to be delivered later today. Besides having an unwanted 2nd phone, I'm happy with this phone after waiting so long!
I'm still debating whether to refuse delivery of the 2nd phone, send it back with a return shipping label, or just sell it. Good luck to the rest of you still waiting. And for those of us on the yearly upgrade schedule, let's hope next years launch goes smoother.
I'm just as frustrated as you (my 64 GB graphite pending forever) so don't shoot the messenger. I read further back that one CSR admitted that all pre-orders are tied to specific IEMI so until that specific IEMI comes in it doesn't matter if they have 10,000 on the shelf they won't send you one. Stupidest order fulfillment plan ever! Hopefully yours (and mine) isn't lost or stolen in the shipment from China to here or we could wait a year while getting the standard CSR BS.
Shadnic
Well-known member
- Apr 5, 2010
- 476
- 35
- 28
Supposed to be delivered today, but leaving town for my birthday. Called fedex last night and said they'd hold it at the facility this morning for me to pick up at 9am sharp. Get there at 9, "whoops...sorry we put it on the truck by mistake. No way to get it back."
Byyeee Nexus, guess I'll see you 5 days from now. Thanks for a great start to my birthday Fedex.
Byyeee Nexus, guess I'll see you 5 days from now. Thanks for a great start to my birthday Fedex.
Ordered Oct 2nd from Google - 64GB Graphite. Processing since last night and my card was charged last night as well!!
Finally moved to processing last night.. Still processing todayplease ship.
exactly, some people had theres ship same day as it went to processing, you and i my friend are in processing purgatory just like the pending. I hate google right now.
Ok - my 64GB Graphite, ordered through Project Fi on 10/04, finally moved to processing after about two weeks in Pending. Any others seeing movement of this color/size from Project Fi? If it processed quickly may be on time, even a day or two early.
If Google really is working hard to clean this up (and I believe they are), that will help. The shame here is that lack of communication, or inconsistent information, makes it look like they're sweeping it under the rug or ignoring it. Come on Google - your credo of "Do No Evil" applies I'm all situations, and passively ignoring your own errors doesn't fit this.
Earn our trust:
1) Stop the bleeding (stop new orders until pre orders are shipping)
2) Figure out what happened
3) Tell everyone what really happened and say sorry by owning up to it
4) Learn from it, and tell everyone how you plan to improve it next time.
This isn't just about geeks whining over late phones. We trust Google with incredibly sensitive information every day, and everything Google does is a chance to either earn or undermine that trust. You don't need to be perfect - but you need to make good when things go wrong and above all be honest.
If Google really is working hard to clean this up (and I believe they are), that will help. The shame here is that lack of communication, or inconsistent information, makes it look like they're sweeping it under the rug or ignoring it. Come on Google - your credo of "Do No Evil" applies I'm all situations, and passively ignoring your own errors doesn't fit this.
Earn our trust:
1) Stop the bleeding (stop new orders until pre orders are shipping)
2) Figure out what happened
3) Tell everyone what really happened and say sorry by owning up to it
4) Learn from it, and tell everyone how you plan to improve it next time.
This isn't just about geeks whining over late phones. We trust Google with incredibly sensitive information every day, and everything Google does is a chance to either earn or undermine that trust. You don't need to be perfect - but you need to make good when things go wrong and above all be honest.
Ordered a 32g graphite through Fi (with financing) on Oct. 16 (about midday).
Went to pending on the morning of Oct. 25.
About 20 minutes ago (Nov.5) got a pending charge on card and order went to processing.
So now I can obsess about getting the shipping email!
Went to pending on the morning of Oct. 25.
About 20 minutes ago (Nov.5) got a pending charge on card and order went to processing.
So now I can obsess about getting the shipping email!
plumber75
Active member
- Mar 4, 2014
- 29
- 0
- 0
I messed that up....
Again where is your order shipping from? Illinois?
I have an identical order placed on same day.
Thanks Jim
Jesus, I posted this yesterday morning and it's already 14 pages back.
Anyway, on FedEx vehicle for delivery. At the end of it all, it's arriving on the very first day of the original ETA window.
Update: Received shipping email for 32 GB Aluminum through Project Fi. (Label created, scheduled delivery for tomorrow as I live about an hour from Carol Stream)
Ordered 10/19 at 9:47am with original estimated ship date of 11/9.
I'm happy it's on it's way. Still not happy with Google over this whole shipping mess.
Hope everyone gets their phones soon!
Ordered 10/19 at 9:47am with original estimated ship date of 11/9.
I'm happy it's on it's way. Still not happy with Google over this whole shipping mess.
Hope everyone gets their phones soon!
plumber75
Active member
- Mar 4, 2014
- 29
- 0
- 0
I'm just super frustrated. Even logging on in here and seeing people who orderd a few days ago and have their devices already is just like a real kick in the you know what.
Worst part is Google is still on a tear, how can nobody within that company know what's going on. This is like your faithful following? I'm already an Apple user, my other phone is an iPhone 6s Plus and I have to say...Apple, A company that handles God knows how many orders will always be my first choice in choosing which company takes care of their customers better. I love android, and love the whole nexus program. But honestly if this was my primary phone and I didn't have another line and was waiting on this because I sold my phone or my daily driver was on its last leg, this experience would make me jump ship because Google still hasn't gotten it's crap together since the nexus one launched years ago. For those around back than, they will remember Google blaming HTC for that fiasco and didn't want anything to do with handling things. Still doing the same crap years and years later.
Worst part is Google is still on a tear, how can nobody within that company know what's going on. This is like your faithful following? I'm already an Apple user, my other phone is an iPhone 6s Plus and I have to say...Apple, A company that handles God knows how many orders will always be my first choice in choosing which company takes care of their customers better. I love android, and love the whole nexus program. But honestly if this was my primary phone and I didn't have another line and was waiting on this because I sold my phone or my daily driver was on its last leg, this experience would make me jump ship because Google still hasn't gotten it's crap together since the nexus one launched years ago. For those around back than, they will remember Google blaming HTC for that fiasco and didn't want anything to do with handling things. Still doing the same crap years and years later.
My order is exactly same as yours. Same dates and model and everything. Mine is stuck in processing since 10/28. The charge on the CC is also pending
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