Keep unlimited data when upgrading directly from Verizon, no loophole needed!

This has nothing to do with hate...for Pete's sake, I'm not one of those Verizon Community people that hates on people like me for having unlimited data while they have to share 2GB with 5 people, use Wi-Fi all the time and then prays that Verizon takes away my unlimited. Trust me, that's hate...

My thing is more or less caution. I don't trust Verizon anymore than I can throw them...and I couldn't throw them very far.

😈I trust them..
 
it will be interesting to see how this plays out...
I ordered two Moto X's yesterday...
they have shipped, MeVerzon shows my contract till 2015 now and I still have the same plan..... :)
fingers crossed
-D
 
Just posted on Droid-Life:

Here is the statement we just received:

Over the past weekend, there was a software issue involving some orders for customers seeking to upgrade their devices. A number of customers who were upgrading devices were able to maintain an unlimited monthly data feature while paying a subsidized price.

Verizon Wireless will honor those orders that were approved this past weekend, allowing those customers to retain their unlimited plans for the duration of their contract and receive their new device.

Verizon Wireless corrected this software issue today (9/30). The company no longer offers unlimited data plans and customers who want to retain existing unlimited data plans, must pay full retail price for a replacement phone.
 
Yup... 2 different corporate store managers confirmed this for me today. My $139 G2 and two more years of unlimited will stick. Despite threats (yesterday) of retroactive action by the ?revenue assurance" group, the official word they both passed along from their Monday morning check in with corporate was "never mind".

They were both quick to say "in your case", which I interpret to mean order fulfilled & contract signed. If you've got an order in but don't have a activated device in hand with executed contract, well, good luck.

Sent from my VS980 4G using Tapatalk 4
 
Read this instead.... Really only option that VZW had legally. Glad they didn't act like a-holes....

It wasn't their only (legal) option. It is simply the easiest path they could take.

They would have had to invest time and resources in notifying affected customers, developing a system that would force an option to return the phone and go back to the old plan or pick a new data plan. If the customer chose to return, stores would be negatively impacted. Customers would need the option to mail items back too. Just a mess.
 
It wasn't their only (legal) option. It is simply the easiest path they could take.

They would have had to invest time and resources in notifying affected customers, developing a system that would force an option to return the phone and go back to the old plan or pick a new data plan. If the customer chose to return, stores would be negatively impacted. Customers would need the option to mail items back too. Just a mess.
I didn't say it was the only option, just that it really was the only option - just for the comments you've already made. In addition, other people had commented previously that VZW would just change everyone to 2GB plan, no other option but that wouldn't be legal. Any change to the agreement/terms would give people a chance to cancel without an ETF and be a huge hit to the bottom line. All things considered, this was the only option that VZW had realistically.
 
I didn't say it was the only option, just that it really was the only option - just for the comments you've already made. In addition, other people had commented previously that VZW would just change everyone to 2GB plan, no other option but that wouldn't be legal. Any change to the agreement/terms would give people a chance to cancel without an ETF and be a huge hit to the bottom line. All things considered, this was the only option that VZW had realistically.

I can't take it any more !! I'm canceling my recently upgraded unlimited data lines and going to Orange! 😋😋😋
 
I was one of the luck ones to get the unlimited deal. You definitely want to check your account after you activate the phone. My data plan went from unlimited to 6 GB. I called Verizon thinking this was going to be an uphill battle. Much to my surprise, the tech was able to fix the issue in less then 10 minutes.

Kudos to VZ for honoring the glitch.
 
Have most of you had to call Verizon to get the unlimited data corrected? I pre-ordered the Note 3 and wanted to get a general idea before the phone comes in and I activate it.
 
Have most of you had to call Verizon to get the unlimited data corrected? I pre-ordered the Note 3 and wanted to get a general idea before the phone comes in and I activate it.

That loop hole is over.. It's only if you did it that weekend.

If you did do it that weekend I'd ensure it stays by calling them.

Sent from my T-Mobile HTC One using AC Forums.
 
I purchased the SGN3 over the weekend during the glitch. My Verizon account and my invoice showed unlimited data was still in tact.

Would I be able to verify the account information on the phone during activation or is this something I find out after? Sorry for the questions, but I've always been one to buy the phones in store and the Verizon reps took care of activating the phones for me.
 
I purchased the SGN3 over the weekend during the glitch. My Verizon account and my invoice showed unlimited data was still in tact.

Would I be able to verify the account information on the phone during activation or is this something I find out after? Sorry for the questions, but I've always been one to buy the phones in store and the Verizon reps took care of activating the phones for me.


By all accounts, if you did the upgrade during 9/29 or 9/30, you chose unlimited data, you have a receipt/invoice that shows unlimited data, then you are fine. If Verizon gets cute and you get 2GB data, call and state that there is a Verizon memo that says that you are allowed to keep unlimited data because of "the glitch." Verizon much honor the unlimited data offer during that weekend.

I thought it was trap, personally, but there were the bold and brave like yourself who took the risk and won. You shouldn't worry about losing it.
 
I was one of the lucky ones who purchased during this timeframe and have the email with unlimited data on my agreement. My Note 3 should arrive tonight. I will report back what happens with my data plan.

Thanks to all who posted.
 
I was one of the lucky ones who purchased during this timeframe and have the email with unlimited data on my agreement. My Note 3 should arrive tonight. I will report back what happens with my data plan.

Thanks to all who posted.

Thank you, I was hoping someone was going to post this I am expected to get mine tomorrow.
 
I was one of the lucky ones who purchased during this timeframe and have the email with unlimited data on my agreement. My Note 3 should arrive tonight. I will report back what happens with my data plan.

Thanks to all who posted.

I've heard some say they got moved to 2 GB but after calling customer service they put unlimited back.

Sent from my T-Mobile Note 3 using AC Forums.
 

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