New Galaxy s8+. PDF downloading repeatedly.

[AC Question]

New Galaxy s8+: I received an email from ticketmaster regarding an event I attended, it had a pdf attachment & it keeps downloading even though I deleted the email. It downloads several times a day for a week now. How do I make it STOP??

 

[B. Diddy]

Welcome to Android Central! Which email app were you using? Try going to the App Manager, select Download Manager, and Clear Cache/Clear Data. Does it keep happening?

 

[Erinxh1906]

Im having this exact same issue but its with a pdf groupon voucher. I have cleared the cache in download manager and this has made it download even more frequently than before!

 

[B. Diddy]

Welcome to Android Central! Did you also Clear Data, or only Cache?

Try also clearing the cache of the email app.

 

[pattie218]

I had the same problem. And continue to have it. But closing all of your browser tabs will stop it until the next time you download something. I found that solution on Reddit.