Notification Bar wont pull down!!

[AC Question]

I have a Note 5 on 5.1.1 and when i press the power button and i pull the bar down it works, then when i swipe to get into the phone is doesnt pull down. I have tried to factory reset the phone a few times. did safe mode also and still nothing. everything else works on the phone minus the home button sometimes. Any ideas? thanks everyone.