Phone does not ring for Skype incoming calls, no ringtone. How do I set it up?

[AC Question]

Phone does not ring for Skype incoming calls. There is not ringtone. I called Motorola and they could not figure out either. They asked me to send the phone for a replacement.

 

[dpham00]

Re: Just got Moto E phone. Phone does not ring for Skype incoming calls. There is not ringtone.

I would try to clear cache and app data on the Skype app