poll: camera freezing?

[mustang7757]

I'm on TMobile USA haven't experienced it yet . So the USA model's suffer camera freezing and international with not good battery life?

 

[debdroid1a]

I'm on TMobile USA haven't experienced it yet . So the USA model's suffer camera freezing and international with not good battery life?

I'm on tmobile USA, and get it more often then I thought (wish I could change my vote to often, voted sometimes).

 

[mustang7757]

I'm on tmobile USA, unlocked and get it more often then I thought (wish I could change my vote to often, voted sometimes).

Interesting how some get it and others don't ..I'm also on the unlocked rom as I flashed it from TMobile

 

[jfsiv]

I have both a 256, and a 128 Note9 on AT&T with the problem. It doesn't matter how I start the camera, or what mode I use it still freezes.

 

[msndrstood]

I have the 128G version on Sprint and so far, no problem for me.

 

[mhunter6378]

Att 128gb model, no issues

 

[debdroid1a]

Interesting how some get it and others don't ..I'm also on the unlocked rom as I flashed it from TMobile

Opps. Mine isn't unlocked.
Been a long week. Fixed my post for others. Sorry.

 

[mustang7757]

Opps. Mine isn't unlocked.
Been a long week. Fixed my post for others. Sorry.

Lol no problem

 

[frederickdawg]

Set the storage to internal memory and see if it still freezes or lags.

 

[EMGSM]

My camera never froze but lately it has stuttered.

 

[debdroid1a]

Set the storage to internal memory and see if it still freezes or lags.

I don't have an SD card in mine. I didn't in my N8 either. I bought a 128gb for my N8, but it's still in the package. My N8 never froze.

 

[jhimmel]

Set the storage to internal memory and see if it still freezes or lags.

That's what most are already using. That's not it.

 

[anon(9918034)]

128gb Sprint no problem. Also the people who are active on forums are the minority of Android users. Just cause we experience an issue doesn't necessarily mean it's super wide spread.

Also have you received the update for the camera yet, it's out there. I have yet to receive the update with Sprint.

 

[jlczl]

128 GB on T-Mobile. Take about 4-6 pics daily and not once has it frozen. I actually came in here to read about it as I had never known it was an issue.

 

[Gary02468]

128gb Sprint no problem. Also the people who are active on forums are the minority of Android users. Just cause we experience an issue doesn't necessarily mean it's super wide spread.

There's not much reason to expect a problem like this to afflict a much larger proportion of active forum users than other Note9 owners. If a third of forum users report a particular problem, that problem is likely widespread.

Also have you received the update for the camera yet, it's out there. I have yet to receive the update with Sprint.

The ARJ1 update with reported camera improvements? As far as I've seen, that's only available outside the US so far, and the camera-freeze problem seems only to afflict the Snapdragon Note9s in the US.

 

[ScottRx82]

My 512GB blue T-Mobile variant is experiencing this, and it's getting noticeably worse in the last week. At a Halloween party last night my phone became basically useless for photos. Lag, and "camera failure" errors made it unreliable. Pretty embarrassing actually. I've tried different settings and switching between memory card and internal memory, it still persists. Really hoping Samsung pushes some kind of fix. Having a useless camera on this kind of device is simply unacceptable

 

[Gary02468]

Having a useless camera on this kind of device is simply unacceptable

Did you opt out of binding arbitration within the allowed 30-day window after purchase? It seems increasingly likely that the only way not to accept the situation is to join a class-action lawsuit. Even if Samsung releases a fix tomorrow, the phone has already been without a properly working camera for ten percent of the phone's lifetime for a large proportion of its users.

 

[anon(9918034)]

Quick question for those who are experiencing this problem. What steps have you done to trouble shoot this problem.

Might I suggest if you have access to a Samsung experience store. Go in and have them reflashed the software on the phone. It shouldn't wipe the phone but you should also back it up before hand.

Does this problem occur if you say use the Google camera port. Does it happen when you use any other app that uses the camera like snap chat, Instagram, video chat, bixby ect.

Have you done a partition cache wipe, cleared app data and cache in the camera app. Have you done a factory reset.

Does it happen with the different photo sizes, does it do with auto HDR on or off.

 

[donm527]

I don't see how a reflash from Samsung store doesn't wipe all your data. Isn't a reflash basically reimaging the factory software?

 

[jsk0703]

no issues here