Problems after 2.2 update - post here.

[z28zr1]

Make sure the mobile data button is turned on in the notification bar. I had no internet or
email until I turned that on. Now it's golden.

 

[will i am]

Z28zr1 I told you not to give up on pretty good update.

 

[sidnal]

K-9 email not working after Froyo update on Fascinate

The Fascinate worked well for 5 months except for the stock email app. I installed the k-9 email app and never looked back, it has worked well until the froyo update. Worked fine yesterday, but not from the office today. It doesn't send or receive emails. When I try to send it says "failed to connect with SMTP..."

Any idea why K-9 isn't working well with Froyo? The K-9 settings are correct.

Thanks for any help.

 

[Twilborne]

For those with camera issues, this is what I got from Verizon Tech. support.

Thank you for contacting our Verizon Wireless website. We apologize you are not able to use the camera on the Samsung Fascinate since installing a recent update. We are happy to assist you with troubleshooting the Samsung Fascinate.

Based on the information provided, the Samsung Fascinate has installed the Android Operating System (OS) 2.2 update and now the camera no longer works. The recent update included an update for the camera which will improve the functionality of the camera. We regret there is not a separate update available for the camera.

We suggest completing a soft reset by powering off/on the Samsung Fascinate to ensure the application is working properly. The behavior you have described may also be caused by software on the Samsung Fascinate becoming corrupt. In most cases software related issues can be resolved by performing a soft or if necessary, a hard reset. We have provided steps to hard reset the Samsung Fascinate due to the camera not working.

Soft reset:
Soft Reset - Samsung Fascinate SCH-I500

Test the Samsung Fascinate and if the issue still persists, follow the instructions below to perform a hard reset:

Please note the following:
- A hard reset will erase everything on the Samsung Fascinate, so don't perform a hard reset unless your data is backed up, or you are willing to lose all data
- Also, you may need to re-enter third-party software registration codes when you restore your data later, so keep these handy or request them from the third-party software vendor before proceeding
- Pictures and purchased applications are saved to the memory card and Contacts are typically saved to the Gmail server. Please login to http://www.gmail.com from a computer to ensure the Contacts and Calendar information are saved before resetting the device

Hard reset:
Hard Reset - Samsung Fascinate SCH-I500

Once the steps above have completed, the Samsung Fascinate will be able to use the camera feature.

Our records also indicate that you may benefit from a free update of your wireless phone?s roaming software. As Verizon Wireless continues to expand our network, it is important to update your software to receive optimal coverage when traveling. We recommend that you perform this update at least every 30 days or before leaving for a trip, as this will give you the ability to pick up newly acquired service areas while roaming. To update your phone, please follow the instructions provided at the link below:

Updating the Preferred Roaming List (PRL)

We hope you find this information helpful. Troubleshooting tips and helpful Samsung Fascinate information can be found at https://forums.androidcentral.com/e...1/http://www.verizon.com/data/&token=FxCFrePU. It has been a pleasure assisting you today. We make it our personal goal to resolve all of your concerns. We sincerely hope that you feel we have done that today. Should you feel your current concerns are not fully resolved, please reply back to this email or call us at 1-800-922-0204 and we will happily address them for you. We appreciate your business and thank you for choosing Verizon Wireless.

Sincerely,

Gaylan
Verizon Wireless
Data Technical Support

Hope this helps someone..

 

[paparuckus]

Screen wont stay on!

with the old software you can have the phone stay on while plugged in. I have found no way to fix this problem on my phone, can anyone tell me how if there is a way. its greatly appreciated

 

[wtherrell]

i got it downloaded but the update failed. I got some message about IP previous update failed. Where did it download it too so I can try and run it again without having to re-download it?

Same here. Guy at Verizon store seemed pretty knowledgeable but couldn't run the update either. Said Verizon has removed the capability for them to flash the phones from their computers at the store. Only remedy he says is my new replacement phone which should arrive on 4/25. Major PITA.

 

[hamr]

For those with camera issues, this is what I got from Verizon Tech. support.

Thank you for contacting our Verizon Wireless website. We apologize you are not able to use the camera on the Samsung Fascinate since installing a recent update. We are happy to assist you with troubleshooting the Samsung Fascinate.

Based on the information provided, the Samsung Fascinate has installed the Android Operating System (OS) 2.2 update and now the camera no longer works. The recent update included an update for the camera which will improve the functionality of the camera. We regret there is not a separate update available for the camera.

We suggest completing a soft reset by powering off/on the Samsung Fascinate to ensure the application is working properly. The behavior you have described may also be caused by software on the Samsung Fascinate becoming corrupt. In most cases software related issues can be resolved by performing a soft or if necessary, a hard reset. We have provided steps to hard reset the Samsung Fascinate due to the camera not working.

Soft reset:
Soft Reset - Samsung Fascinate SCH-I500

Test the Samsung Fascinate and if the issue still persists, follow the instructions below to perform a hard reset:

Please note the following:
- A hard reset will erase everything on the Samsung Fascinate, so don't perform a hard reset unless your data is backed up, or you are willing to lose all data
- Also, you may need to re-enter third-party software registration codes when you restore your data later, so keep these handy or request them from the third-party software vendor before proceeding
- Pictures and purchased applications are saved to the memory card and Contacts are typically saved to the Gmail server. Please login to http://www.gmail.com from a computer to ensure the Contacts and Calendar information are saved before resetting the device

Hard reset:
Hard Reset - Samsung Fascinate SCH-I500

Once the steps above have completed, the Samsung Fascinate will be able to use the camera feature.

Our records also indicate that you may benefit from a free update of your wireless phone?s roaming software. As Verizon Wireless continues to expand our network, it is important to update your software to receive optimal coverage when traveling. We recommend that you perform this update at least every 30 days or before leaving for a trip, as this will give you the ability to pick up newly acquired service areas while roaming. To update your phone, please follow the instructions provided at the link below:

Updating the Preferred Roaming List (PRL)

We hope you find this information helpful. Troubleshooting tips and helpful Samsung Fascinate information can be found at https://forums.androidcentral.com/e...1/http://www.verizon.com/data/&token=skoqHOW8. It has been a pleasure assisting you today. We make it our personal goal to resolve all of your concerns. We sincerely hope that you feel we have done that today. Should you feel your current concerns are not fully resolved, please reply back to this email or call us at 1-800-922-0204 and we will happily address them for you. We appreciate your business and thank you for choosing Verizon Wireless.

Sincerely,

Gaylan
Verizon Wireless
Data Technical Support

Hope this helps someone..

Thank you very much, this did work(hard reset) Backed up every thing first, did the reset and camera works.

 

[anon(7773)]

When I purchased my Fascinate none of my computers (Win 7 or XP) would recognize my phone to allow me to mount the SD card and pull off pics, videos, or other files. I took my laptop and phone in to the Verizon store to show them it wouldn't work and the guy that sold us the phone called support on the phone and tracked down something on the internet that made it work for my laptop. After I got the update ( 2.2.1 ) a few days ago I am back to the computers not recognizing the phone. Hopefully someone has some information or I guess I will be going back to the store.

Update: I had my phone connected to my win 7 laptop with the power off and when I turned the phone back on the laptop recognized the phone, downloaded the drivers, and I was able to mount the SD card to pull files off. Now I need to try it on my XP computers.

 

[copinli]

After reading the many problems with this official froyo update I think I am gonna stick with my rooted debloated froyo build I currently have installed. After all the late updates with this phone I cannot say I am surprised with the bugs with this belated froyo update. good luck to all.

 

[paradox116]

Noobie now and just want to know what problems will have.

 

[railroader]

batterie life for 2.2 70% less

i used to gett 8 hours stand by 4 to 6 brousing now 2 hours max stand by or brousing.

 

[semmelbroesel]

I had such high hopes for this but unfortunately it didn't work for me.

Same.
The new update includes the long awaited features (at least long awaited by me) of easier account access in Gmail and the calendar syncing with multiple calendars.
But as of now, the built-in camera app is not working, and the battery life is a lot less.

Eventually I will try the suggested battery fix here (to reset the battery statistics), but I don't know if this will work on a non-rooted phone - I'll have to look into that eventually.

 

[semmelbroesel]

Update: I had my phone connected to my win 7 laptop with the power off and when I turned the phone back on the laptop recognized the phone, downloaded the drivers, and I was able to mount the SD card to pull files off. Now I need to try it on my XP computers.

FYI, for anyone who connects the phone to their computer via USB and can't access anything:
At least on my phone there is a notification about the phone being connected to USB on the top. Clicking that will mount the SD card as a storage device on the computer. (I have my phone in debugging mode, so maybe that's different for other people).

 

[Peterw168]

i've been skimming through these pages and i have yet to see anyone talk about the issue of hang time. My phone hangs whenever i get out of an app to go to the home screen. It only shows my background for a about 5-10 seconds and then my apps/widgets start to load. My phone is rooted. Any suggestions?

 

[peck272]

I found that after the 2.1 update i lost the ability to connect to my Mac but now with the froyo update i can connect to it again but now my battery doesnt last 10 mins!

 

[george1614]

My only issues thus far have to do with the haptic feedback, and vibrations on text and email.

Before, I could get one solid vibration for text, and two solid ones for emails. But now, to get a noticeable vibration, I need to turn haptic up pretty high (i'm actually not certain it vibrates at all). But then all the feedback i want to have when touching say, android keyboard, are super strong, which I don't want. Also, my soft keys don't seem to want to change w/ the haptic feedback settings either.

Thoughts or suggestions? As I know others have voiced this issue.

Also, I haven't yet tested out my ringtone settings. I will report back later today.

I cant find whether you ever got an answer to this. I am definitely missing text because the intensity is very low on the high setting. is there a way to fix this?

 

[wtherrell]

Same here. Guy at Verizon store seemed pretty knowledgeable but couldn't run the update either. Said Verizon has removed the capability for them to flash the phones from their computers at the store. Only remedy he says is my new replacement phone which should arrive on 4/25. Major PITA.

OK, got the phone today and ran the update. Think I finally got My BackupPro to restore my apps but some of my paid apps don't seem to recognize their licenses. Phone is unuseable due to constant "com.google.process.gapps has stopped unexpectedly. Please try again." error. Now to research this one on the forums.

OK, found it in Curleys post. (#7 in this thread). Thanks Curley!

 

[Shoesmom]

Updated to Froyo and now the Ford Sync Bluetooth phone system is no longer operating correctly for me. It takes the call off of bluetooth after about 20 seconds and goes back to the phone, despite saying it is still connected. I've had the car for 5 months and have never had a problem with the Fascinate syncing to the system. I've seen other posts about this with other devices going to Froyo, but is anyone here seeing this?

Pepperwheel, I'm having the same problems with my Ford Sync system. I'm glad to know that I'm not alone. My phone will sync sometime but most of the time it won't even though my phone says it is connected. I was also using the phone through the Ford Sync system and during the phone call it disconnected and went back through the phone. I was going to try to remove the phone from the Ford Sync system and reinstall it. I'll let you know what happens.

 

[hanano17]

Pepperwheel, I'm having the same problems with my Ford Sync system. I'm glad to know that I'm not alone. My phone will sync sometime but most of the time it won't even though my phone says it is connected. I was also using the phone through the Ford Sync system and during the phone call it disconnected and went back through the phone. I was going to try to remove the phone from the Ford Sync system and reinstall it. I'll let you know what happens.

Same here, though I do not have a ford. I have a toyota that has bluetooth sync, and prior to the update it would auto connect the phone and media from my fascinate. Now I have to click connect everytime, and when I play music it no longer allows me to use the arrow back or forward key to select music as it did before...which is really annoying when I don't want a certain song that is playing. I re-synced my phone to the car, but that didn't fix it either, for me at least.

Also, my music app is showing doubles of every song. I erased the media folder on my sdcard and re-synced my music, still shows double any ideas how to fix that?

 

[mwalker158]

i'm so frustrated! So I did the update. Now I can't access my text messages. Whenever I go to look at them, the phone freezes. Phone did the same thing when I tried to make a phone call. Anyone else having this problem?