SD Card Notification keeps popping up - Help !

[indysteve9]

I think this might have to do with Marshmallow. I have a Note 4 that I just updated to Marshmallow 6.0.1 and when I reboot my phone I get this same message and the icon in the notification window. I just get it on reboot so all I have to do is swipe it away. Never had it on Lollipop.

 

[mikef91]

That is not the issue in question. This is a repeated notification, and sometimes it will unmount and mount all by itself. Getting that notification after reboot is normal.

 

[physicsguy]

There seems to be a misunderstanding with some posters here. I think we all understand there's a notification when rebooting, but the issue many of us are having is a constant notification popping up almost randomly throughout the day. Notifications only at reboot I'll take. This is something more.

It's funny how we all have different experiences and evidence that makes it "clearly a software issue" or "obviously the tray" and I'm convinced of both. Maybe Schrodinger made this phone.

Posted via the Android Central App

 

[chaddix77]

Anybody figure this out... I can't access any of the data on my memory card now very frustrating* it worked fine for a week after I got this phone and I've been stuck with this notification for the last 7 days unable to use the card. (Encrypting SD card)
none of my files appear even when I plug into computer... Oddly enough it still has the option encrypt/decrypt sd card and when I start the phone it ask for sd card and password... When I go to the storeage settings the SD card just says "ready"
I restarted my phone a bunch of times and like that it started reading my memory card again.... It worked fine for 2 days... Eventually I had to restart my phone and what do you know I'm all the way back at sqare one no memory card accsess.

Ughhhh so frustrating ruining my experience with this phone... Wish I had just never encrypted in the first place. I can't find any other information on the Web about this problem either.

Any tricks to getting the phone to read my SD card?

My phone "reads" the card I have to enter the memory card password upon booting up the phone. I get the encrypting SD card notification aswell.... Under the storeage menu the SD card is just listed as "Ready" I cannot access any of the files (they don't even show up) just odd that my phone knows the card is there but does not actually read it?

Posted via the Android Central App

 

[Rumblee1]

Same here, I only get the message when I reboot.

Posted via Android Central App

 

[ih8sn0w88]

I have no apps on my card. Just music and picture. No popups.

Same here. After I took the apps off the sd card, formatted it, the issue has went away. It only occurs for me on my s7 after I have apps on the sd card. I'm using a samsung evo + 64gb card.

 

[Sherif82]

I suggest we all blow up their facebook pages. I despise facebook for a number of reasons, but for something like this it's a good tool because it's so public and they want to portray good CS when others are watching.

Here's the Samsung Support Facebook Page:
https://www.facebook.com/samsungsupport/?fref=nf

I'm going to drop them a comment right now and see if they have an ETA on a fix for everyone..

I've closed my Facebook page months ago and refuse to re-open it. However, my wife still has hers. We just went on there and I'm glad to see a lot of people from this forum, as well as others, are posting about this OBVIOUS MANUFACTURING DEFECT. We're going to post something on there next. I'm hopeful that the interior of the phone isn't the issue and it's simply the tray; this way they can just send those of us impacted new trays. Fingers crossed.

 

[mikef91]

Same here. After I took the apps off the sd card, formatted it, the issue has went away. It only occurs for me on my s7 after I have apps on the sd card. I'm using a samsung evo + 64gb card.

I have just music and pictures on my SD card and I have the same problem as everyone else.

 

[fightcrazy]

I had same issue, sent mine back for new one. New one works perfect. Apps to sd-card works perfect. Using a 200gb card in my Samsung Galaxy S7 from T-Mobile.
Vinny

 

[Gregory Aurand]

Just a thought. Marshmallow does not, at least from Sprint instructions, permit decrypting after updating. If encrypted, decrypt before updating. Not sure if that's causing everyone's SD card issues, but thought I'd throw it out there.

By the way, the only issue I have is the notification upon reboot. I just swipe it away. I was not encrypting the phone.

 

[physicsguy]

I find it quite telling that the most consistent successful solutions are from those who have exchanged their phones.

 

[Knowledge10111]

I find it quite telling that the most consistent successful solutions are from those who have exchanged their phones.

It's all anecdotal...exchanging your phone is tandamount to a fresh install as well and very few here have done that (while some have most haven't including myself)

 

[Luis Lopez15]

After posting in Samsung's support Facebook page they started replying quickly. They kept asking me about my sd cards, which ones I have tried and if I have ever removed it while the phone is on. After telling them how many cards I have tried and letting them know that I never removed my cards with phone on. I didn't get a reply anymore. After a long wait, I replied to a comment from another viewer and a Samsung agent once again contacted me and started asking the same questions I had already answered before. I told that representative that they had to read my previous posts because I didn't plan on retyping everything again. I never heard from them again. Obviously they have no clue what to do and are not even bothering to read and truly help answer our questions.

 

[Knowledge10111]

After posting in Samsung's support Facebook page they started replying quickly. They kept asking me about my sd cards, which ones I have tried and if I have ever removed it while the phone is on. After telling them how many cards I have tried and letting them know that I never removed my cards with phone on. I didn't get a reply anymore. After a long wait, I replied to a comment from another viewer and a Samsung agent once again contacted me and started asking the same questions I had already answered before. I told that representative that they had to read my previous posts because I didn't plan on retyping everything again. I never heard from them again. Obviously they have no clue what to do and are not even bothering to read and truly help answer our questions.

Same here they stopped responding to me after I answered their questions

 

[Skebe2k]

Samsung g7 edge here. Tried 3 different cards: Sony 128Gb, Samsung 64Gb, no-name 16Gb from the dawn of time.
All three showed consistent notification popups. Tried actually scotch-taping each of the three to the tray, emphasizing taping down the area over the pins. Each card worked flawlessly for a day. Put the 128Gb card back in, and its worked flawlessly for a week. Not a single pop-up. I think the tray is implicated.

Remember that no two trays are identical. Each is manufactured to a tolerance. There is a normal distribution of variance around each manufacturing spec. Some trays fit cards tightly, some don't. As flimsy as this tray is, loose tolerances would not be surprising. Samsung, or their manufacturing subcontractor may have gotten sloppy on the early units.

For those with two phones, where one works without pop-ups and one doesn't, try swapping the trays between phones, and see if the problem follows.

 

[Anatar]

I've been following this thread for almost 2 weeks since I have the same issue with my pre-order GS7Edge and my phone had been giving me the pop-up multiple times per day with no solution after trying that battery saving tip, blocking notifications and a factory reset of my phone. However, I'm making this post to report that I have had not any notifications for 24+ hrs after I Scoth taped my sd card to the slot to prevent it from moving. That was 2 days ago and I did initially get the notification after taping it, but after a restart it hasn't come back.

The fact the sd cards in the s7's are now somewhat flimsy, simply resting in place under friction to make contact and differ from previous phones where we clicked the sd cards in under spring tension which never had this issue leads me to believe it's a hardware issue with the tray.

A simple solution would be a software update to prevent the phone from displaying a notification unless the Sim card is also removed because the sd card and sim card are removed simultaneously. The hardware fix would be a metal tray with a small amount of rubber on the interior perimeter that the sd card squeezes in to that keeps it from moving. I'm sure there are other ways, but that's what I would do.

I'll update if my notification comes back.

 

[Devendra95]

I've been getting these messages mostly when I leave my phone on a table doing nothing. Then when I unlock it, I see that message waiting to be swiped away. Also sometimes when I use the camera or browse through gallery pics, the SD card ejects itself and re mounts. If it keeps doing that then I think the data will be corrupted and deleted. I really hope Samsung issues a patch for this. I've been on the phone twice with them and the call always ended with them hanging up suddenly. I lost track of how many emails and live chat sessions I had with them. I tried every single one of their troubleshooting steps and still nothing. I really don't want to send my phone in just because of a bug or faulty sim tray. This is a $700 phone and I expect to get what I pay for.

 

[Roque13]

I find it quite telling that the most consistent successful solutions are from those who have exchanged their phones.

I exchanged my phone 3 times during my 14 day period 2 from the same at&t store and one from a different one, and they all do the same thing with my 64gb Evo+. Kind of a crapshoot and of a p.i.a to exchange phones to be honest. Bottom line Samsung needs to fix it or I'll sell my phone and go to a 6p or God forbid back to ios.

 

[JindoJake]

I, too, am getting the irritating intermittent SD card notifications. My notifications never state that the card has been ejected/unmounted. Rather, they simply state something to the effect of "SD card for transferring pictures and media files," or something like that.

There is no rhyme or reason to when the notifications appear. Aside from the expected notification that appears after the phone is rebooted or powered on, I can go for 2-3 days without any notifications, and sometimes I get 5 in the space of 12 hours. Very frustrating. This occurs with microSD cards from both Lexar and SanDisk - cards that have no problems working in my old Galaxy S4 or GoPro camera.

Even more irritating is that I am intermittently getting corrupted photos on the microSD card. The corrupted files have an intact thumbnail in the Gallery photo browser, but when I click on the image to view it full-screen, there is a large gray block that has replaced half the file.

After reading everyone's comments and suggestions, it is still not clear to me whether this is a hardware or software issue, but I'm beginning to believe in the idea that the SIM and microSD card tray is to blame.

I hope Samsung will make some official announcement about this, and release a replacement tray and/or software patch.

 

[Thomas Wong1]

I get the same message on the Xperia Z3+ after Mashmallow update.
Think its just saying it can see the SD Card and it's using the old system.