Serious sound issues through LG G3 headphone jack/AUX!

mrmeza78

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Aux

I have the same problems with the aux cord as well. I was trying to explain yo a friend of mine, he didn't understand, so I asked to use his headphones but there was no problem. I played with it about ten times and their was no problem. I began to realize that it had to do with his type of headphones. His headphones had a Mic piece. But the most important thing I noticed is that the headphone Jack, you know, the part the connects straight into phone. It has 3 rings, if you look it up online they are called posts. A headphone Jack that has 3 rings are called 4 poles. Your traditional headphones and aux cord with no mic, only have 2 rings, or are known as 3 posts. I went on eBay and bought a aux cord with 3 rings/ 4poles. I have messed around with it, unplugging it plugging it back in turning it around. (I know, this all sounds dirty), but anyway, it never gave me any more problems. I think that the phones are made for the 4 pole/ jacks with the 3 rings on it.
 

oyeyemi808

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Aux

I have the same problems with the aux cord as well. I was trying to explain yo a friend of mine, he didn't understand, so I asked to use his headphones but there was no problem. I played with it about ten times and their was no problem. I began to realize that it had to do with his type of headphones. His headphones had a Mic piece. But the most important thing I noticed is that the headphone Jack, you know, the part the connects straight into phone. It has 3 rings, if you look it up online they are called posts. A headphone Jack that has 3 rings are called 4 poles. Your traditional headphones and aux cord with no mic, only have 2 rings, or are known as 3 posts. I went on eBay and bought a aux cord with 3 rings/ 4poles. I have messed around with it, unplugging it plugging it back in turning it around. (I know, this all sounds dirty), but anyway, it never gave me any more problems. I think that the phones are made for the 4 pole/ jacks with the 3 rings on it.
Thanks for confirming this for me. I had been "investigating" this frustrating issue. I wonder if the European model that came with headphones are the 4pole type ?
 

joe.kent

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Aux

I have the same problems with the aux cord as well. I was trying to explain yo a friend of mine, he didn't understand, so I asked to use his headphones but there was no problem. I played with it about ten times and their was no problem. I began to realize that it had to do with his type of headphones. His headphones had a Mic piece. But the most important thing I noticed is that the headphone Jack, you know, the part the connects straight into phone. It has 3 rings, if you look it up online they are called posts. A headphone Jack that has 3 rings are called 4 poles. Your traditional headphones and aux cord with no mic, only have 2 rings, or are known as 3 posts. I went on eBay and bought a aux cord with 3 rings/ 4poles. I have messed around with it, unplugging it plugging it back in turning it around. (I know, this all sounds dirty), but anyway, it never gave me any more problems. I think that the phones are made for the 4 pole/ jacks with the 3 rings on it.

I use the headphones that came with my s5.. They show 3 rings, and I have the same problem as everyone else.
Aqrm2R2.jpg
 
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BryanEW710

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Jan 11, 2012
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Aux

I have the same problems with the aux cord as well. I was trying to explain yo a friend of mine, he didn't understand, so I asked to use his headphones but there was no problem. I played with it about ten times and their was no problem. I began to realize that it had to do with his type of headphones. His headphones had a Mic piece. But the most important thing I noticed is that the headphone Jack, you know, the part the connects straight into phone. It has 3 rings, if you look it up online they are called posts. A headphone Jack that has 3 rings are called 4 poles. Your traditional headphones and aux cord with no mic, only have 2 rings, or are known as 3 posts. I went on eBay and bought a aux cord with 3 rings/ 4poles. I have messed around with it, unplugging it plugging it back in turning it around. (I know, this all sounds dirty), but anyway, it never gave me any more problems. I think that the phones are made for the 4 pole/ jacks with the 3 rings on it.

Do you have a link to the cable you bought?
 

pushdrops

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Anyone with an AT&T G3 able to chime in if this issue has been fixed? This is the only thing still keeping me from the G3.
This is one of two reasons why we haven't moved to the G3, i guess it's time to just try one and return if any issues with headphone, line out to car / home stereo ..... sucks you even have to worry about such an issue in Oct 2014 but we need SD card, removeable battery and the S5 has a super low volume speaker and Touchwiz is worse than LG's skin so the G3 is about the only choice (if only the Droid Turbo would have a great camera, SD card slow and replaceable battery) - it's like one phone has 1 feature then another has another feature...
If only ONE phone had stock Android, removeable battery, decent speaker volume, great camera, SD slot, 1080p nice display (no need for the quad HD in the G3) , just under 5" display at that as we don't need a huge device - anyway - taking several phones each spec i'd rather is there but 1 phone that has each spec - not even close.......

all that said the G3 comes closest though if there's serious audio issues (either a hum or buzz / whine or the audio doesn't output when using line out to stereo home / car) the display i can deal with on the G3 including lag on some games due to the 801 and lower Adreno than an 805 but the audio has to work...... (pluses - speaker, camera, removeable battery, SD slot)......

gotta love making phone choices..... (add in the carrier fun and games......)
 

settler26

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...Actually I just bought the phone and its going back, my phone will not stream music over bluetooth in my truck...it cuts out, speeds up, becomes garbled....Verizon said its my truck, LG basically hung up on me after an hour on the phone....If it was my truck then my old droid and my girlfriends new S5 wouldn't work either...they both worked over bluetooth flawlessly..guess I'm going with Samsung or HTC...
 

fsfty

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Bluetooth with the G3 works flawlessly in my truck for music and podcasts...

Sent from my LG G3 using Tapatalk
 

NRedmon

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I'm having this exact problem and it's driving me CRAZY. I went to Best Buy today to add a Bluetooth stereo to my car, but all the accessory equipment that was required made it too expensive. I'm extremely pissed that I can't listen to music from my phone in the car.
 

j-dogg_69

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I'm now on my second G3 after sending my first off to get repaired due to this problem - it came back even worse, pretty sure they didn't bother repairing it but instead pushed a 3.5mm jack to hard sideways. Anyway, got it replaced and the popping noise when changing track is still there, but a lot quieter, and no longer the interference noise. Have 30 days to return it, but if I'm honest, I think I can live with the popping noises when playing it through a stereo.
 

kofasetic

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I've had no issues with bluetooth playback over headphones or in the car.
The one issue I did have was plugging an aux cable into the headphone jack without having the device charging at the same time would disconnect and music played through internal speakers. However, this wasn't consistent. Maybe having my battery below a certain amount (<50%) triggers that bug
I'm on Sprint running the latest Barren Rom
 

pdxindian

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Nov 16, 2014
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What works for me is I start paying music on my G3, plug the cord into it, then lick the other end and immediately connect it. Works every time. I guess your saliva completes the circuit long enough to get it to work.

I do agree through, I've had tens of devices that use aux cables, since CD days, and I've never had to go through this.

Ridiculous!

I can't believe this little saliva trick worked. Simple solution to a stupid problem...
 
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I discussed this in another post that contained a multiple of items recently.
I'd like to start a specific thread about sound issues relative to the headphone jack.

There's a significant audio problem with the G3 (and I think it's been verified in almost every G3 variant).
Playing music through headphones is generally not an issue.
There is a problem with how the G3 "views" an external connection to an AUX IN. (connection to car or home stereo/computer speakers).
From my experience, there are three distinct main issues, although they are all probably related.
1. When plugging in the G3 to a car or home stereo using a double-male 3.5mm plug audio connection cord, the LG really struggles.
Generally it has significant problems recognizing that it's getting plugged into a stereo and refuses to make the connection. Despite a good cord being firmly connected, it only plays music through its internal speaker. Sometimes after repeated attempts, it will mysteriously "connect" and audio comes out the speakers. sometimes after the connection has been established, it will "drop it" and sound comes out only the G3 internal speaker again. It's highly-frustrating and apparently difficult to solve. It's also intermittent. Many users report having everything be well with their new G3 for a week and then having significant problems connecting to an audio system.
Some users have no problem whatsoever. Some have tested the G3 on one model of a particular manufacturer's sound system and in another similar one, with differing results.

The G3 ahs a cute little algorithm that tries to let the internals know if it is being connected to a headphones or an auxiliary input. It displays a cute little headphones or cord/plug graphic in the notification bar. Pretty silly, because it's very obvious to the user if they plugged in a headphones, or plugged into their car stereo; the whole setup is right there in front of them! (why even have the notification symbols?) And, the little cutsy mechanism does not work. It senses headphones pretty well but has a hard time recognizing (and maintaining) an AUX connection. Apparently the AUX circuitry is very finicky and rejects minor differences in impedance/resistance created by either the cord or the front end of the stereo itself. Some have claimed that cheap cords, with high resistance (normally not a good thing for audio) work well. Others claim this does not solve the issue. Connecting is accompanied by a loud electrical "pop!" I can sense that it's not the actual electrical plug connection that is makine the loud audio noise (like plugging in a guitar to an amp wioth the amp turned up). although it sounds like that, it's being made by the internals of the phone.

2. Between every track played on the music player, there's a loud electrical-sounding "POP!" Some have called it a "sound explosion". It's extremely unpleasant. It occurs all the time between each audio track. Some claim that they have solved the AUX connection problem but that they cannot solve the audio "explosions" between tracks. This , for me an others, seems to be mainly a problem in the LEFT channel.

3. When the player is playing quiet passages, or if it is idle, weird random electronic noises can be heard emanating from only the left channel. Typically what I am hearing varies. But depending on unknown factors, I will hear a mid-frequency "motor-boating" sound, a VERY high-frequency (17-19 kHz?) fairly continuous constant-pitch noise, and, various high-frequency multi-pitched "computer sounds", and, a" tick-tick-tick-tick-tick-tick" sound about 3-4x per second. Also I have noticed that the odd chatter and fairly constant noises VARY DIRECTLY to manipulation of the DISPLAY! If the noises are making some pattern with the display off and I wake the display, or if I start moving on the display- scrolling albums, etc, the noise will vary directly with the activity on the display. Also, this problem seems to be limited to the LEFT channel. To me this indicates physically a bad shielding from some high-frequency signals between drivers for the display and the low-level signal conductors going to the output jack.
\When you are a music lover and experience all of this together on a brand new $600 premium flagship phone, it's maddening to say the least.

Some claim that they are solving the problem by connecting the G3 to a charging USB when playing music in the car. Others take an audio cable-splitter and connect a crappy pair of headphones to the splitter along with plugging into the stereo. "G3 see nice headphone- G3 much happy":)
Some people say "buy a Bluetooth adapter for the car". which all seem to have mixed success and avoid the issue.

Some say that KitKat (our wonderful little KitKat?) has an audio bug that's manifesting in many phones, the Sony Xperia X2 for one. So PERHAPS an android update to their crappy KitKat could fix some of this?

I have gone through complete setup and investigation of one G3, returned it to AT&T, and completely setup a new G3, to no avail. Exact same issues. I now have five days to decide if I am going to return it for credit. LG refuses to acknowledge the issue according to posters on other sites who have had direct communication with LG.

If it's exclusively a software problem (android OR LG), there is some remote chance that they will admit a problem and fix via some far-distant OTA. If it's a physical (shielding or construction) problem, well I'd guess we are SOL. This is otherwise a great phone, but for a music lover, this is utter garbage. Headphones and AUX inputs have been around a long, long time, and this should not be some great mystery that ruins an otherwise great device. LG should take immediate responsibility and notify carriers that this is an issue. So far the kids in the AT&T store are clueless as usual.

Please check out the 12-page thread over at xda:
Aux cable problem | LG G3 | XDA Forum

Many people I know do not use the music player and only use streaming service. Some who DO use the player will be using Bluetooth. So those users are probably unaware of the issues. Highly disappointing for such a high-end phone that I have been waiting so long for.:mad:

Same issue here, but when I try any speakers into the LG. Either nothing or quiet and crackly. It's a pain. I'm on holidays soon, and was hoping to play my music through speakers. GRR

Posted via the Android Central App
 

GrooveRite

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My problem is when I plug my headset in, it either stops playing or skips forward or backwards a track. Annoying! What I do is I unplug and plug back in while twisting the plug. I've tried other headsets and the same thing happens.

Posted via Android Central App
 

BBSeattle

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Man, I really feel for you guys that are experiencing the myriad of issues related to the Aux port.
What I don't understand is why some of us are literally having zero issues.
I use a mono earbud for calls, urBeats for music, SOL Republic when I travel (don't want to lose the urBeats), plug into a bluetooth speaker at my desk and occasionally plug into my Aux in port for the car stereo (normally just use bluetooth) and have not experienced a single issue.
 

Lindsay Markus

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MY SOLUTION

I have experienced these HORRIBLE issues myself. I just found a solution that is working great for me.

I purchased a Headset Splitter Adapter (so the microphone and headset get split) and use the headset split as the feed going to my car. Now the LG G3 works flawlessly for me.

Hummm forum won't let me post a link so...
cirago dot com slash axc2earmic dot php
 

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