@pags11: thanks.
"first hour ordering issues at 12AM EST": that's an odd time to start ordering, isn't it? that would be BEFORE the Samsung Unpacked event! how and why would they have the phones on their sites for sale approximately 10 hours PRIOR to the event? these events are usually EST 10am start time, and around 11am or 11:30am finish time, so 12am EST would be 10 to 11 hours PRIOR to the event finishing.
ordering it immediately after the unpacked event makes sense. that means that DURING the unpacked event, they would put the phones on the samsung.com site.
how do you get back the 5%, btw? is it merely a credit to your Rakuten account? i no longer use Rakuten, even since they changed from buy.com to Rakuten, so getting 5% credit to a Rakuten account wouldn't do me any good.
In 2020 they did the Unpacked event earlier in the day and didn't put the phones on the site until 12 AM EST the next day. Last year they made the phones available immediately after the Unpacked event ended.
Rakuten pays their cash back checks on a quarterly basis.