sulla1965
Well-known member
- Feb 27, 2013
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Has anyone ordered from Samsung with trading in your old phone and have good success? Reason I ask is I've seen horror stories in the past of sending your old phone in for trade in and either they didn't credit the account or claim they didn't receive it or ineligible etc..... I've always gone through Best Buy before.
The horror stories aside. Most don't have any problems. Just be sure the trade in device meets all the requirements. Only once did I have a problem. As Samsung claimed I never sent it in. I just contacted them and after a while, they acknowledged that I did send it.
But otherwise I've traded in several phones, without a problem.