I no i was kinda harsh, but i was trying to get info for fun. im gonna go to best buy an verizon today to ask for info. i no these reps dont no anything
Shay: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: hi yes i have been waiting for the htc thunderbolt an best buy started pre orders today, but they dont show a final 2 year contract price of the phone.
You: can you give me any further info
Shay: I will be happy to address your concern on how to get further information on future release.
Shay: In order to better assist you, are you an existing Verizon Wireless customer?
You: no, im waiting on the thunderbolt to switch my family plan if this phone releases before march
Shay: At the moment we have no information on any future release. You are able to sign up for our Verizon email updates to be the first to be informed.
You: i have done this since the phone was announced on jan 6th an never recieved any info
Shay: Once they have additional information on the phone you will be email.
You: all i want to no if the phone will be the usual $200 with 2 year, an the poss release date.
Shay: I do understand your concern and the information you want but we do not have that information at this current moment.
You: so i can pre order a phone that doesnt have a price and or release date? are you guys doing a pre order for the phone
Shay: There is not preorders being taken for that phone as we have no information on it.
You: ok well i might have to look elsewhere as other carriers have set dates for phones release with pricing months before
Shay: I understand.
Shay: Now that I have address the concern on how to get additional information when time, is there anything else I can assist you with?
You: wow, so you just lost a poss customer