- Mar 9, 2011
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You could take your photos with the new phone they are time and date stamped .I went through that with T-Mobile on my s22u - I had never done a trade in before, we were just switched from sprint to T-Mobile - the website showed my Note20 as black but it wasn't ...I asked before I traded if that was a problem, then I tried to return in store and they made me mail it and then said I returned the wrong phone - I spent weeks \ hours arguing with them
I traded through Samsung hoping to avoid this scenario again
Packing mine up this weekend I will definitely video it all with some date proof