I am interested in any advice on how people have resolved this issue.
The problem is the common one where people go to use the camera app and the app opens briefly and then "unfortunately camera has stopped working." If one is able to switch to the front facing app it works, but the rear does not. Sometimes the camera restarts after trying to open the camera app.
Actions already taken:
√ Restarted cell phone
√ Tried different camera app
√ Cleared Camera app data/cache
√ Removed battery overnight and restarted
√ Factory Reset
√ Removed camera module connector and reset it
Is there anything that I should be trying?
Is my next option to replace the camera module, or is that unlikely to be the source of the problem.
The phone is not rooted.
Thanks,
Rob
The problem is the common one where people go to use the camera app and the app opens briefly and then "unfortunately camera has stopped working." If one is able to switch to the front facing app it works, but the rear does not. Sometimes the camera restarts after trying to open the camera app.
Actions already taken:
√ Restarted cell phone
√ Tried different camera app
√ Cleared Camera app data/cache
√ Removed battery overnight and restarted
√ Factory Reset
√ Removed camera module connector and reset it
Is there anything that I should be trying?
Is my next option to replace the camera module, or is that unlikely to be the source of the problem.
The phone is not rooted.
Thanks,
Rob
