I emailed their customer service with my order number, essentially inquiring whether Google plans to compensate the people who preordered through Play, based solely on the fact that I no longer see any advantage to preordering a device through Play again (it's more costly AND late). Maybe if enough people raise an issue, they will make amends.
Couldn't hurt.
Google ought to refund shipping costs to all the Play Store pre-orders, or upgrade us to overnight.
I'm not going to act like a 3-year-old but what is the point of online pre-ordering if you're going to release it in stores first?
To all those who got it at Game Stop, enjoy! Hopefully, us PS preorderers will be joining you soon.
I emailed their customer service with my order number, essentially inquiring whether Google plans to compensate the people who preordered through Play, based solely on the fact that I no longer see any advantage to preordering a device through Play again (it's more costly AND late). Maybe if enough people raise an issue, they will make amends.
Couldn't hurt.
I sent them an email yesterday, kinda doing the same thing.
I 100% agree. I woke up only to find more bad news for us early play store preorders. Why did I think that pre-ordering on the 27th would get me a tablet quicker?
Well I wouldn't doubt it if someone at google was reading these threads. I saw someone post something about them removing sales tax on another nexus device preorder last year. The tax is just as much as the shipping cost, so I would be slightly happier. I will still never order a device from the play store again though. Just seeing all of these GS threads is leaving a bad taste in my mouth.
Or maybe its because I just woke up and haven't brushed yet.. Not sure.
dmmarck said:I'm not sure how much they'll bend. I tried everything I could think of last night in hopes they'd just flat out cancel it, but to no avail.
I think that there is a lot of BS going on in the net forums about this....if I were to claim to have a email or number I certainly would post more than a possible photoshop ss...but kids have a lot of time with summer vacation. Bet these "emials" produce no solid proof of delivered units til next week. IDK why they just will not update us with information, makes you wonder if something is wrong.
I plan on doing the same thing once I actually have one in my hands and this whole experience is over.
Yeah, who knows. I've had great experiences raising an issue with Amazon the one or two times they've botched a shipment (out of hundreds of shipments for me) and they've always apologized with a $10 credit or something. I doubt Google's customer service is that accomodating but I'm (a) bored at work, (b) counting the hours until this awful Megabus ride, and (c) desperate to soften the blow of not getting my new toy.
You know how all those Apple fanboys love to order their stuff directly from the Apple store, it makes them feel special or something?
Well as an Android fanboy today, I'm not quite getting that special feeling having ordered directly from Google Play. In fact I need to find a corner to cry in right about now. Excuse me. :'(
I was waiting to see if the tablet would hit stores this week, but no luck in my area. So I decided to put in an order with Office Depot. I talked to a CSR and they confirmed that if I ordered today I would receive the tablet before or on the 17th. On top of that there's a coupon code for a free $15 gas card!
So all in all:
- Free shipping
- 17th delivery date
- $25 play store credit
- $15 gas card ( coupon code 595897257 RetailMeNot: Coupon Codes, Coupons, Promo Codes, Free Shipping and Discounts for Thousands of Stores )
dmmarck said:I hear ya. At the very least we should get a loose shipping approximation. I'm always hesitant to say we deserve this or that, but in this case it's the least they could do.