Agreed.I've seen threads about this issue in several forums, so my belief is it is a systemic problem, either network, device or software.
Having this same issue of losing signal, 1x, 3G, and 4G. According to VZW map coverage, I'm right in the middle of the 4G area.
Slow but this sounds right. The phone knows where it is and should be np to just enable 4g when its in range. I wouldn't be surprised if the LTE radio is off except when the phone is notified its in a 4G areaIs it possible that the radio interfaces with location data and keeps 4G off when its in an area that differently doesn't have 4G?
Sent from my Thunderbolt using Tapatalk
Does anybody here have the extended battery? The reason I ask is the antenna is built into the battery cover. Since a different battery cover is used for the extended battery it may make a difference in reception. It could be the same, worst or better.
Barry
This sounds suspiciously like the post in [This Thread]. Even including why it would "work" after a hard reset (which isn't' necessary). And... no there is no "fix software" involved. Do you think the "national tech support email" was taking the easy way out by not having to actually describe the circumstances?Local VZW store said a national tech support email went out this afternoon regarding TB problems switching and dropping data. Email said the fix is on the network side and the phones have to be hard reset after 1PM mountain time to be fixed. Sounds fishy, but maybe worth a try. I was returning my TB when they told me and thought I should give it a shot. I'd already switched back to my Fascinate, and would need a new SIM, so I declined, but those of you still with one may want to give it a shot.
Same issue here in Charlotte NC. The phone constantly goes from 4G to 3G to 1X. Now I have no data indication and can't use data. The phone works and text messaging works but no internet connection. Clearly this is a system wide problem and rebooting, SIM resets and master resets are all band-aids. The problem will come back. I guess we are back to Windows 95 days... Three reboots a day keep the tech support teams away...