Whitestone Dome for the Ultra has Blue Light Cut ?

[pmalena]

This is someone else's picture of the actual product. I circled the blue light cut on the front of the package. I want the CLEAR GLASS not glass with a blue light filter built right in.

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My Whitestone Dome for new Note 20 Ultra is due today. Pictures on website make protector look blue. Just installed Whitestone Dome to my Note 10 Plus and the protector is clear but the picture on the box it looks blue. Will update after WSD for Note 20 Ultra arrives later today.

 

[felloffthetruck]

How fast does Whitestone ship out if ordering direct from their website and not Amazon?

 

[Cletis169_1]

How fast does Whitestone ship out if ordering direct from their website and not Amazon?

They shipped mine next day.

 

[pmalena]

How fast does Whitestone ship out if ordering direct from their website and not Amazon?

Ordered 8/6, shipped 8/7 (next day), arriving today via FedEx.

 

[felloffthetruck]

Yea, with the NOTE20 discount code it came out to $52.00 with 2 day shipping. Not bad at all, just ordered.

 

[Mike Dee]

My Whitestone Dome for new Note 20 Ultra is due today. Pictures on website make protector look blue. Just installed Whitestone Dome to my Note 10 Plus and the protector is clear but the picture on the box it looks blue. Will update after WSD for Note 20 Ultra arrives later today.

They are probably just showing it as blue on website. The glass is clear

 

[pmalena]

My Whitestone Dome for new Note 20 Ultra is due today. Pictures on website make protector look blue. Just installed Whitestone Dome to my Note 10 Plus and the protector is clear but the picture on the box it looks blue. Will update after WSD for Note 20 Ultra arrives later today.

Arrived today and YES the protector is clear. Unfortunately both protectors have cracks at the corner & I've requested they be re-sent. First time I've gotten damaged protectors.

 

[Bike Mi Vie]

Arrived today and YES the protector is clear. Unfortunately both protectors have cracks at the corner & I've requested they be re-sent. First time I've gotten damaged protectors.

How is the packaging? Like is there any padding?

 

[felloffthetruck]

Arrived today and YES the protector is clear. Unfortunately both protectors have cracks at the corner & I've requested they be re-sent. First time I've gotten damaged protectors.

Did they ship them in a box or bubble envelope? Sorry to hear about them being cracked.

 

[pmalena]

How is the packaging? Like is there any padding?

Sturdy packaging in box with protectors nestled inside application trays AND in bubble wrap-lined envelope. Go figure.

 

[KupKrazy]

Arrived today and YES the protector is clear. Unfortunately both protectors have cracks at the corner & I've requested they be re-sent. First time I've gotten damaged protectors.

I am glad you posted this. I too received mine today, and I opened my box after reading your post - and not only are both protectors cracked in the corner, but the corner of the top half of the frame for installation is also broken, so I can't even install it even if the protectors were not broken. Wow - I also never received this broken before but clearly the yellow bubble envelope that it is sent in is not adequate.

Really not happy with them shipping a glass product in such a soft box in a soft envelope.

 

[felloffthetruck]

I am glad you posted this. I too received mine today, and I opened my box after reading your post - and not only are both protectors cracked in the corner, but the corner of the top half of the frame for installation is also broken, so I can't even install it even if the protectors were not broken. Wow - I also never received this broken before but clearly the yellow bubble envelope that it is sent in is not adequate.

Really not happy with them shipping a glass product in such a soft box in a soft envelope.

Crap, I just ordered today. You would think they would ship these in a box and not in a padded envelope.

Let us know how easy it is to get them to send a replacement?

 

[KupKrazy]

Crap, I just ordered today. You would think they would ship these in a box and not in a padded envelope.

Let us know how easy it is to get them to send a replacement?

I have sent them a note on their website for Damaged Product, and I need to replace not just the protectors, but the installation frame as well - so they might as well just resend the whole thing - but if they want this back, more than happy to as long as they send me something to send it back in and a shipping label. lol It's the least they could do for $52. But they better not request me to send it back before they send a replacement. There was a reason I ordered this before my phone got here.

Will update when they respond. And yes - I think last year it was in a FedEx bubble envelope, but this bubble envelope was just a plain paper yellow one. Either way, the box inside didn't look that crushed at all, but it must've been crushed hard to break the frame. No padded envelope would have stopped this. Envelope doesn't even say FRAGILE.

 

[KupKrazy]

By the way, Whitestone Dome folks replied to someone on Amazon who placed a review criticizing the blue light cut:

Dear valued customer,

Thank you for choosing Dome glass.

Dome glass's blue light cut feature keep your screen very clearly while smart phone Blue light cut function makes your screen yellow.

Please find the color difference.

And please register your purchase through our website for your further use.

We are always trying best to satisfy you.

Thank you.

Whitestone Dome glass Team
​

 

[danhartman26]

Arrived today and YES the protector is clear. Unfortunately both protectors have cracks at the corner & I've requested they be re-sent. First time I've gotten damaged protectors.

Mine arrived on Saturday, but it never occurred to me that I should inspect them. Tanks for warning me, but I am lucky and mine do not have any cracks.

Also in reference to any blue tint, I don't see it - held mine over my Note 9 and it just looks clear to me.

 

[Katrina White1]

I've been using Whitestone Dome on the S10+, Note 10+, and S20 Ultra with no noticable difference in FPS response between it, the factory protector and naked glass.

Are you saying you've applied the WSD over the factory protector?

 

[Beth Hahn]

IDK to each their own but these things have served me well in saving my phone screen. I've had the one on since March and it's all lightly scratched up and stuff. Rather have the protector be scratched vs the screen. Once I even closed my car door on my phone and hear a crunch and thought for sure the phone was toast but between the case and the protector (which did break) phone was fine. Had random drops too and such and the protector did its job.

 

[airkorea08]

IDK to each their own but these things have served me well in saving my phone screen. I've had the one on since March and it's all lightly scratched up and stuff. Rather have the protector be scratched vs the screen. Once I even closed my car door on my phone and hear a crunch and thought for sure the phone was toast but between the case and the protector (which did break) phone was fine. Had random drops too and such and the protector did its job.

Yeah I much rather have a $50 screen protector crack than the screen on my $1300 phone. Is it steep for a piece of glass? Sure, but thus far has been the best solution for a curved screen protector and works with the FPS

 

[felloffthetruck]

What's the verdict on Whitestone replacing the protectors that were cracked and damaged during shipping?

Did they even answer anyone?

 

[Venom0642]

For those that need a replacement, fastest way would be on Facebook messenger, last year they send me a placement for my Note10 Plus, cause it was cracked on the corners i message them thru Facebook messenger they responded very fast and replaced my screens, just giving heads-up.