Whitestone Dome for the Ultra has Blue Light Cut ?

[mustang7757]

Its always had the blue light filter, just not advertised. The glass is actually clear.

I have mine coming looks like Monday

 

[Mike Dee]

I have mine coming looks like Monday

Yeah, but your phone isn't coming till the end of the month.

 

[mustang7757]

Yeah, but your phone isn't coming till the end of the month.

Actually Wednesday

 

[Mike Dee]

Actually Wednesday

Yeah....estimate by FedEx is Wednesday

 

[mustang7757]

Yeah....estimate by FedEx is Wednesday

Lol

 

[felloffthetruck]

Ok, they have responded back and after I have sent them pictures, they requested my model and shipping address to ship out a new order. Feeling a little better now.

They did apologize and mentioned that it's unfortunately out of their hands when it is shipped. I dunno - I feel like if the product box isn't sturdy, then the shipping box should be to prevent this. That said, I've never had a broken one shipped to me before from Whitestone, so I guess it has been fine previously.

Please keep us post as to how long before you actually receive a tracking number for the replacement?

 

[ihbsbA]

Yea, with the NOTE20 discount code it came out to $52.00 with 2 day shipping. Not bad at all, just ordered.

Wahhh... $52 is a lot when you consider I was a Note 7 owner.......... paid for screen protection twice because I sent back 2 Notes - I didn’t add one to the 3rd unit for obvious reasons...Then ended up having to forfeit the device - add in cases and other accessories and you can see why I’m gunshy.

 

[pmalena]

Finally heard from WSD last night re Damaged product. They requested pics which I sent out today.

 

[airkorea08]

Wahhh... $52 is a lot when you consider I was a Note 7 owner.......... paid for screen protection twice because I sent back 2 Notes - I didn’t add one to the 3rd unit for obvious reasons...Then ended up having to forfeit the device - add in cases and other accessories and you can see why I’m gunshy.

if it does help, there are two in each pack. so it's really 26 per screen protector

 

[KupKrazy]

Wahhh... $52 is a lot when you consider I was a Note 7 owner.......... paid for screen protection twice because I sent back 2 Notes - I didn’t add one to the 3rd unit for obvious reasons...Then ended up having to forfeit the device - add in cases and other accessories and you can see why I’m gunshy.

Omg, I still have 3 cases that I ordered for the Note 7 and one or two plastic screen protectors that I never applied. Amazon was nice enough to have credited my account back for the 3 cases after the Note 7 was recalled permanently.

Anyway, last year I paid $48 for the Whitestone 2 protector pack (I recall there was a promo code too), so it's "only" $4 more than last year. Hahaha!

It's surely a pretty penny, but you know - there is nothing like having it on your screen and I still have only the first one applied to my Note 10+. I'm glad it's a dual pack because it take the heat off installing the first one knowing you have another one.

 

[KupKrazy]

Please keep us post as to how long before you actually receive a tracking number for the replacement?

I will - I'm actively checking my FedEx app for a notification!

 

[barskin]

Thanks for the heads up. I just cancelled my 65 buck order on Amazon.

 

[Beth Hahn]

Yeah same here order label created Tuesday the 11th and no movement. :/

 

[x-kid]

OK, so my tracking number they sent me still says shipping information sent to FedEx. When I got home I had a package from FedEx and it's the screen protectors from Whitestone. The tracking number doesn't match what was emailed to me.

 

[felloffthetruck]

OK, so my tracking number they sent me still says shipping information sent to FedEx. When I got home I had a package from FedEx and it's the screen protectors from Whitestone. The tracking number doesn't match what was emailed to me.

Did they arrive safe and undamaged? What kind of packaging were they shipped in?

 

[x-kid]

It appears undamaged. It came in the Whitestone package that was shipped in one of those yellow bubble envelopes.

 

[Beth Hahn]

Yeah it seems like the the same thing happened to me. The tracking number didn't match what was delivered. Can't say on condition as it's been delivered to my work.

 

[KupKrazy]

Ok, they have arranged for a new order tonight and I have received FedEx notification that they received shipping info. Estimated delivery is Tuesday, the 18th. So, it looks like I will get it before I get the phone. I will pray that it gets here undamaged.

They also gave me a 10% refund for the trouble. So, after I was frustrated with not hearing anything for 2 days, they responded and handled this very quickly so I have to take back my criticism on that front - and the refund itself is a very nice touch. Even though I feel that this product need stronger packaging, I do sort of feel like an *** for being very bothered by the initial non response.

My guess is that because the glass is inside the hard installation frame, the thought is that the glass wouldn't break, but for me, the frame was actually broken in the same corner as where the glass was broken, so I was unlucky.

I hope this time it turns out better!

 

[Bike Mi Vie]

I got mine today. Undamaged. Yay

 

[mustang7757]

Mines coming in Monday